<?xml version="1.0" encoding="UTF-8"?><!DOCTYPE article PUBLIC "-//NLM//DTD JATS (Z39.96) Journal Publishing DTD v1.2 20190208//EN" "http://jats.nlm.nih.gov/publishing/1.2/JATS-journalpublishing1.dtd"><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" article-type="other" dtd-version="1.2" xml:lang="en">
    <front>
        <journal-meta>
            <journal-id journal-id-type="pmc">F1000Research</journal-id>
            <journal-title-group>
                <journal-title>F1000Research</journal-title>
            </journal-title-group>
            <issn pub-type="epub">2046-1402</issn>
            <publisher>
                <publisher-name>F1000 Research Limited</publisher-name>
                <publisher-loc>London, UK</publisher-loc>
            </publisher>
        </journal-meta>
        <article-meta>
            <article-id pub-id-type="doi">10.12688/f1000research.165762.2</article-id>
            <article-categories>
                <subj-group subj-group-type="heading">
                    <subject>Policy Brief</subject>
                </subj-group>
                <subj-group>
                    <subject>Articles</subject>
                </subj-group>
            </article-categories>
            <title-group>
                <article-title>Digital Technologies in a Post-Pandemic Southeast Asia: Measures for Enhancing Regional Approaches</article-title>
                <fn-group content-type="pub-status">
                    <fn>
                        <p>[version 2; peer review: 2 approved, 1 approved with reservations]</p>
                    </fn>
                </fn-group>
            </title-group>
            <contrib-group>
                <contrib contrib-type="author" corresp="yes">
                    <name>
                        <surname>Putra</surname>
                        <given-names>Bama Andika</given-names>
                    </name>
                    <role content-type="http://credit.niso.org/">Conceptualization</role>
                    <role content-type="http://credit.niso.org/">Data Curation</role>
                    <role content-type="http://credit.niso.org/">Investigation</role>
                    <role content-type="http://credit.niso.org/">Methodology</role>
                    <role content-type="http://credit.niso.org/">Resources</role>
                    <role content-type="http://credit.niso.org/">Validation</role>
                    <role content-type="http://credit.niso.org/">Visualization</role>
                    <role content-type="http://credit.niso.org/">Writing &#x2013; Original Draft Preparation</role>
                    <role content-type="http://credit.niso.org/">Writing &#x2013; Review &amp; Editing</role>
                    <uri content-type="orcid">https://orcid.org/0000-0001-5952-136X</uri>
                    <xref ref-type="corresp" rid="c1">a</xref>
                    <xref ref-type="aff" rid="a1">1</xref>
                    <xref ref-type="aff" rid="a2">2</xref>
                </contrib>
                <aff id="a1">
                    <label>1</label>University of Bristol School of Sociology Politics and International Studies, Bristol, England, UK</aff>
                <aff id="a2">
                    <label>2</label>International Relations, Universitas Hasanuddin Fakultas Ilmu Sosial dan Ilmu Politik, Makassar, South Sulawesi, Indonesia</aff>
            </contrib-group>
            <author-notes>
                <corresp id="c1">
                    <label>a</label>
                    <email xlink:href="mailto:bama.putra@bristol.ac.uk">bama.putra@bristol.ac.uk</email>
                </corresp>
                <fn fn-type="conflict">
                    <p>No competing interests were disclosed.</p>
                </fn>
            </author-notes>
            <pub-date pub-type="epub">
                <day>1</day>
                <month>12</month>
                <year>2025</year>
            </pub-date>
            <pub-date pub-type="collection">
                <year>2025</year>
            </pub-date>
            <volume>14</volume>
            <elocation-id>623</elocation-id>
            <history>
                <date date-type="accepted">
                    <day>24</day>
                    <month>11</month>
                    <year>2025</year>
                </date>
            </history>
            <permissions>
                <copyright-statement>Copyright: &#x00a9; 2025 Putra BA</copyright-statement>
                <copyright-year>2025</copyright-year>
                <license xlink:href="https://creativecommons.org/licenses/by/4.0/">
                    <license-p>This is an open access article distributed under the terms of the Creative Commons Attribution Licence, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.</license-p>
                </license>
            </permissions>
            <self-uri content-type="pdf" xlink:href="https://f1000research.com/articles/14-623/pdf"/>
            <abstract>
                <p>The Association of Southeast Asian Nations (ASEAN) has taken some measures to advance collective action to accelerate telehealth in the region. Still, it has encountered the problem of digital readiness and digital health preparedness disparities within the region. To maintain the consolidation of digital health utilization across ASEAN member states, this article offers policy recommendations to address the diverse approaches taken and compensate for capacity differences among members. Drawing on insights from published official policies, government health ministry websites of Southeast Asian nations, and ASEAN&#x2019;s digital health policies, the article first reviews the diversities of digital technologies in a post-pandemic Southeast Asia and then assesses measures to enhance regional approaches. Several recommendations are presented: First, ASEAN can standardize regional frameworks for telehealth by sharing digital health transformation blueprints and leveraging ASEAN and ASEAN Plus forums to bridge divergent understandings and advance the region&#x2019;s digital health initiatives. Second, ASEAN facilitates investment through a telehealth sandbox and fosters collaboration among stakeholders. Although the recommendations are consistent with the &#x2018;ASEAN Way,&#x2019; lingering concerns in Southeast Asia&#x2019;s telehealth landscape include different commitments and expectations, risks of privacy infringements, and the misuse of technology in the region&#x2019;s authoritarian states.</p>
            </abstract>
            <kwd-group kwd-group-type="author">
                <kwd>Digital Technologies</kwd>
                <kwd>Telehealth</kwd>
                <kwd>Policy Analysis</kwd>
                <kwd>Southeast Asia</kwd>
                <kwd>ASEAN</kwd>
                <kwd>Regional Approaches</kwd>
            </kwd-group>
            <funding-group>
                <funding-statement>The author(s) declared that no grants were involved in supporting this work.</funding-statement>
            </funding-group>
        </article-meta>
        <notes>
            <sec sec-type="version-changes">
                <label>Revised</label>
                <title>Amendments from Version 1</title>
                <p>The revised version of this manuscript includes several of the comments and corrections suggested by the reviewers. Substantively, the main change concerns the dataset used, shifting CISCO&#x2019;s 2021 Digital Readiness Index to the ITU&#x2019;s ICT Development Index 2024 to better reflect current communication, technology, and telehealth conditions in Southeast Asian states. The discussion section, which focuses on recommendations to enhance telehealth in Southeast Asia, has been revised to include more empirical data on the feasibility of adopting integrated efforts, as well as examples from other parts of the globe that have implemented similar provisions. In the process of revising the article, several references were updated with more recent articles and reports, as suggested by both reviewers. For the entire document, a thorough grammar check is performed, enhancing the clarity of the manuscript and the message this study seeks to convey.</p>
            </sec>
        </notes>
    </front>
    <body>
        <sec id="sec1" sec-type="intro">
            <title>1. Introduction</title>
            <p>Southeast Asia was among the regions severely affected by COVID-19. The first cases in the region were reported in January 2020, leading states to implement lockdowns and travel restrictions to curb the spread of the SARS-CoV-2 virus. The ASEAN reported that a staggering 37,003,383 people in the region were positive for COVID-19, and that the region experienced a sharp economic contraction.
                <sup>
                    <xref ref-type="bibr" rid="ref2">1</xref>,
                    <xref ref-type="bibr" rid="ref3">2</xref>
                </sup> Nevertheless, after the pandemic&#x2019;s peak, things started to calm down, and ASEAN recorded a commendable 4.1 percent growth in 2023, which was above the global average.
                <sup>
                    <xref ref-type="bibr" rid="ref2">1</xref>
                </sup> ASEAN member states were committed to rebuilding their economies and were devoted to adopting the ASEAN Comprehensive Recovery Framework (ACRF) to recover. Among the provisions within the ACRF has been the advancement of digitalization to reinforce the region&#x2019;s public health systems.</p>
            <p>Indeed, there is a clear nexus of technology and healthcare. Often termed &#x2018;telehealth,&#x2019; ASEAN member states have used it to provide cost-effective health care to people in isolated communities, a prominent feature of Southeast Asian demography. In recent years, telehealth (41%) and predictive analytics (43%) have generated the most capital investments in the ASEAN health technology landscape.
                <sup>
                    <xref ref-type="bibr" rid="ref4">3</xref>
                </sup> Vis-&#x00e0;-vis COVID-19, telehealth had a prominent role in managing the outbreaks. ASEAN member states that adopted high surveillance and contact tracing had the lowest COVID-19 mortality rates.
                <sup>
                    <xref ref-type="bibr" rid="ref5">4</xref>,
                    <xref ref-type="bibr" rid="ref6">5</xref>
                </sup> There have also been favorable perceptions of telehealth, as the internet of things, artificial intelligence, big data, and blockchain have immense positive impacts on establishing a cohesive public health strategy, due to their roles in the prevention, detection, and surveillance of the virus.
                <sup>
                    <xref ref-type="bibr" rid="ref1">6</xref>&#x2013;
                    <xref ref-type="bibr" rid="ref8">8</xref>
                </sup>
            </p>
            <p>However, Southeast Asia is a profoundly diverse region. A look into the International Telecommunication Union&#x2019;s (ITU) 2024 Information, Technology, and Communication (ICT) Development Index (
                <xref ref-type="table" rid="T1">
Table 1</xref> below) reveals how the region&#x2019;s nations have diverse conditions based on the pillars of universal connectivity (indicators related to the people, households, communities, and business) and indicators of the enablers of connectivity (infrastructure, affordability, safety and security, device, and skills).
                <sup>
                    <xref ref-type="bibr" rid="ref10">10</xref>
                </sup> The comparison below compares the scores between 2023 and 2024 to provide an overview of changes and trends in the region.</p>
            <table-wrap id="T1" orientation="portrait" position="float">
                <label>
Table 1. </label>
                <caption>
                    <title>Comparison of the ICT Development Index Score of ASEAN member states (2023, 2024).</title>
                </caption>
                <table content-type="article-table" frame="hsides">
                    <thead>
                        <tr>
                            <th align="left" colspan="1" rowspan="1" valign="top">ASEAN Member State</th>
                            <th align="left" colspan="1" rowspan="1" valign="top">ICT Development Index Score 2023</th>
                            <th align="left" colspan="1" rowspan="1" valign="top">
ICT Development Index Score 2024</th>
                        </tr>
                    </thead>
                    <tbody>
                        <tr>
                            <td align="left" colspan="1" rowspan="1" valign="top">Brunei Darussalam</td>
                            <td align="left" colspan="1" rowspan="1" valign="top">94.8</td>
                            <td align="left" colspan="1" rowspan="1" valign="top">95.7</td>
                        </tr>
                        <tr>
                            <td align="left" colspan="1" rowspan="1" valign="top">Cambodia</td>
                            <td align="left" colspan="1" rowspan="1" valign="top">68.5</td>
                            <td align="left" colspan="1" rowspan="1" valign="top">72.6</td>
                        </tr>
                        <tr>
                            <td align="left" colspan="1" rowspan="1" valign="top">Indonesia</td>
                            <td align="left" colspan="1" rowspan="1" valign="top">80.1</td>
                            <td align="left" colspan="1" rowspan="1" valign="top">82.8</td>
                        </tr>
                        <tr>
                            <td align="left" colspan="1" rowspan="1" valign="top">Laos</td>
                            <td align="left" colspan="1" rowspan="1" valign="top">64.6</td>
                            <td align="left" colspan="1" rowspan="1" valign="top">65.3</td>
                        </tr>
                        <tr>
                            <td align="left" colspan="1" rowspan="1" valign="top">Malaysia</td>
                            <td align="left" colspan="1" rowspan="1" valign="top">94.5</td>
                            <td align="left" colspan="1" rowspan="1" valign="top">95.0</td>
                        </tr>
                        <tr>
                            <td align="left" colspan="1" rowspan="1" valign="top">Myanmar</td>
                            <td align="left" colspan="1" rowspan="1" valign="top">65.7</td>
                            <td align="left" colspan="1" rowspan="1" valign="top">63.8</td>
                        </tr>
                        <tr>
                            <td align="left" colspan="1" rowspan="1" valign="top">Philippines</td>
                            <td align="left" colspan="1" rowspan="1" valign="top">65.0</td>
                            <td align="left" colspan="1" rowspan="1" valign="top">74.4</td>
                        </tr>
                        <tr>
                            <td align="left" colspan="1" rowspan="1" valign="top">Thailand</td>
                            <td align="left" colspan="1" rowspan="1" valign="top">88.7</td>
                            <td align="left" colspan="1" rowspan="1" valign="top">91.0</td>
                        </tr>
                        <tr>
                            <td align="left" colspan="1" rowspan="1" valign="top">Singapore</td>
                            <td align="left" colspan="1" rowspan="1" valign="top">97.4</td>
                            <td align="left" colspan="1" rowspan="1" valign="top">97.8</td>
                        </tr>
                        <tr>
                            <td align="left" colspan="1" rowspan="1" valign="top">Vietnam</td>
                            <td align="left" colspan="1" rowspan="1" valign="top">80.6</td>
                            <td align="left" colspan="1" rowspan="1" valign="top">85.0</td>
                        </tr>
                    </tbody>
                </table>
                <table-wrap-foot>
                    <p>Source: Adopted from the ITU ICT Development Index.
                        <sup>
                            <xref ref-type="bibr" rid="ref9">9</xref>
                        </sup>
                    </p>
                </table-wrap-foot>
            </table-wrap>
            <p>A contributor to such disparities is the ASEAN member states&#x2019; undertaking of telehealth initiatives at their own pace and initiative. Take, for example, health consultation applications such as Halodoc (Indonesia), elderly health monitoring such as DoCare Protect (Thailand), coordination of community support for dementia patients like Dementia Friends application (Singapore), and the diagnosis of patients through chat such as OneNUHS Health Chatbox (Singapore) and CekMata (Indonesia).
                <sup>
                    <xref ref-type="bibr" rid="ref11">11</xref>&#x2013;
                    <xref ref-type="bibr" rid="ref15">15</xref>
                </sup> During the COVID-19 pandemic, Indonesia&#x2019;s PeduliLindungi and Malaysia&#x2019;s MySejahtera were influential in providing individual COVID-19-related information to all their citizens.
                <sup>
                    <xref ref-type="bibr" rid="ref16">16</xref>
                </sup> As Clavier and Ghesquiere mentioned, &#x201c;Digital solutions have been the signature of Southeast Asia&#x2019;s response to COVID-19&#x201d;.
                <sup>
                    <xref ref-type="bibr" rid="ref1">6</xref>
                </sup> These initiatives are extensions of already successful telehealth platforms in Asia, such as India&#x2019;s 
                <italic toggle="yes">eSanjeevani</italic>, which promotes inclusivity by bridging the urban-rural divide and ensuring equitable healthcare access for all.
                <sup>
                    <xref ref-type="bibr" rid="ref16">16</xref>
                </sup>
            </p>
            <p>This article argues that maintaining the consolidation of digital health utilization among ASEAN member states requires addressing the challenges posed by diverse approaches and varying capacities. After COVID-19, the rush to develop innovations in telehealth is unlikely to slow. The question then lies in how the regional organization ASEAN can further facilitate a dynamic sandbox for health technology-related innovations to excel in digital solutions for the region&#x2019;s health landscape. It asks what ASEAN can do in a post-pandemic Southeast Asian setting.</p>
            <sec id="sec2">
                <title>2. ASEAN: The challenge of disparity in telehealth</title>
                <p>Digital solutions have been a prominent feature in Southeast Asia&#x2019;s health landscape. Collectively, ASEAN and its member states learned from COVID-19 and established the ASEAN BioDiaspora Virtual Center to enhance the regional organization&#x2019;s response and preparedness for future epidemics and pandemics.
                    <sup>
                        <xref ref-type="bibr" rid="ref15">15</xref>
                    </sup> As slightly shown in the previous section, however, on an individual scale, Southeast Asian states have taken different approaches to their telehealth. They fulfill the functions of communication, aid distribution, digital contract tracing, and symptom self-reporting related to pandemics and other health concerns.
                    <sup>
                        <xref ref-type="bibr" rid="ref1">6</xref>
                    </sup> The current state of the ASEAN member states can be seen in the Global Development Incubator&#x2019;s Global Digital Health Monitor, 2023 (
                    <xref ref-type="table" rid="T2">
Table 2</xref> below). Southeast Asia&#x2019;s digital health landscape is so diverse that some states are in Phase 1 (no coordinating body for digital health care/nascent governance structure) and others in Phase 5 (digital health and data governance institutionalized).
                    <sup>
                        <xref ref-type="bibr" rid="ref17">17</xref>
                    </sup>
                </p>
                <table-wrap id="T2" orientation="portrait" position="float">
                    <label>
Table 2. </label>
                    <caption>
                        <title>Global Digital Health Monitor 2023.</title>
                    </caption>
                    <table content-type="article-table" frame="hsides">
                        <thead>
                            <tr>
                                <th align="left" colspan="1" rowspan="1" valign="top">ASEAN Member State</th>
                                <th align="left" colspan="1" rowspan="1" valign="top">Legislation, Policy, and Compliance</th>
                                <th align="left" colspan="1" rowspan="1" valign="top">Infrastructure</th>
                                <th align="left" colspan="1" rowspan="1" valign="top">Leadership and Governance</th>
                                <th align="left" colspan="1" rowspan="1" valign="top">Workforce</th>
                                <th align="left" colspan="1" rowspan="1" valign="top">Services and Applications</th>
                                <th align="left" colspan="1" rowspan="1" valign="top">Strategy and Investment</th>
                                <th align="left" colspan="1" rowspan="1" valign="top">Standards and operability</th>
                                <th align="left" colspan="1" rowspan="1" valign="top">
GDHM Overall Score</th>
                            </tr>
                        </thead>
                        <tbody>
                            <tr>
                                <td align="left" colspan="1" rowspan="1" valign="top">Brunei</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 3</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 4</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">NA</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">NA</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">NA</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">NA</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">NA</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 4</td>
                            </tr>
                            <tr>
                                <td align="left" colspan="1" rowspan="1" valign="top">Cambodia</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 2</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 2</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 2</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 1</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 2</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 1</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 2</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 2</td>
                            </tr>
                            <tr>
                                <td align="left" colspan="1" rowspan="1" valign="top">Indonesia</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 4</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 4</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 4</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 3</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 4</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 3</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 3</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 4</td>
                            </tr>
                            <tr>
                                <td align="left" colspan="1" rowspan="1" valign="top">Laos</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 3</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 4</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 4</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 2</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 3</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 3</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 3</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 3</td>
                            </tr>
                            <tr>
                                <td align="left" colspan="1" rowspan="1" valign="top">Malaysia</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 5</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 4</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 5</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 4</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 4</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 4</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 3</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 4</td>
                            </tr>
                            <tr>
                                <td align="left" colspan="1" rowspan="1" valign="top">Myanmar</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 1</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 2</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 3</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 1</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 3</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 4</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 2</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 2</td>
                            </tr>
                            <tr>
                                <td align="left" colspan="1" rowspan="1" valign="top">Philippines</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 4</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 4</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 2</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 2</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 4</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 4</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 4</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 4</td>
                            </tr>
                            <tr>
                                <td align="left" colspan="1" rowspan="1" valign="top">Thailand</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 5</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 3</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 5</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 4</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 5</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 4</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 3</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 4</td>
                            </tr>
                            <tr>
                                <td align="left" colspan="1" rowspan="1" valign="top">Singapore</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 5</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 5</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 5</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">NA</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">NA</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">NA</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">NA</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">Phase 5</td>
                            </tr>
                            <tr>
                                <td align="left" colspan="1" rowspan="1" valign="top">Vietnam</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">NA</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">NA</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">NA</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">NA</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">NA</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">NA</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">NA</td>
                                <td align="left" colspan="1" rowspan="1" valign="top">NA</td>
                            </tr>
                        </tbody>
                    </table>
                    <table-wrap-foot>
                        <p>Source: Adopted from the Global Development Incubator.
                            <sup>
                                <xref ref-type="bibr" rid="ref17">17</xref>
                            </sup>
                        </p>
                    </table-wrap-foot>
                </table-wrap>
                <p>Digital health Initiatives are a complex topic. It needs to consider variables such as infrastructure, ICT, regulation, and digital literacy, as 
                    <xref ref-type="table" rid="T1">
Table 1</xref> shows, which are significantly different across ASEAN member states. As ASEAN reported in 2024, &#x201c;Currently, there is no uniformity in the current landscape of digital health readiness among the ASEAN member states&#x201d;.
                    <sup>
                        <xref ref-type="bibr" rid="ref15">15</xref>
                    </sup> Regarding leadership and governance, ASEAN is encountering underinvestment in its private telehealth sectors and slow adjustment in government policies.
                    <sup>
                        <xref ref-type="bibr" rid="ref17">17</xref>
                    </sup> In advancing the telehealth landscape strategy, only half of the ASEAN member states have a national roadmap elaborating on the nation&#x2019;s digital health transformations.
                    <sup>
                        <xref ref-type="bibr" rid="ref7">7</xref>
                    </sup> Legislation that caters to the development of digital health also remains a vital barrier to the telehealth transformation of Southeast Asia, with some questioning uneven data protection regulation and the general lack of policies.
                    <sup>
                        <xref ref-type="bibr" rid="ref11">11</xref>,
                        <xref ref-type="bibr" rid="ref18">18</xref>
                    </sup> Minus Singapore, ASEAN member states still lack sufficient ICT infrastructure, including internet speeds.
                    <sup>
                        <xref ref-type="bibr" rid="ref9">9</xref>,
                        <xref ref-type="bibr" rid="ref16">16</xref>
                    </sup>
                </p>
                <p>Digitalization efforts are not evenly distributed across Southeast Asia. The lack of capacity disparity and technological readiness severely limits the ability to respond to future public health crises of a similar magnitude to COVID-19. The region hosts high-tech states that are digital pioneers in telehealth, such as Singapore, but also countries with some of the lowest digital literacy and penetration, such as Cambodia, Myanmar, and Lao PDR. In general, issues of digital readiness related to data governance, funding inequities, and lack of ICT infrastructure remain the lingering challenges for Southeast Asian states. The following section will explore some recommendations that ASEAN could undertake as a regional grouping and provide the suggested actionable recommendations.</p>
            </sec>
            <sec id="sec3">
                <title>3. The way forward: Policy recommendations and the moderate-level solution proposed</title>
                <p>Despite the disparities identified in this article, there is room to narrow the gaps and create an ideal telehealth landscape for Southeast Asia through ASEAN. The first recommendation is to standardize the regulatory framework. This policy considers that the vast differences in national laws prevent ASEAN from adopting a transnational telehealth scheme. It is therefore recommended that ASEAN member states share digital health transformation blueprints among themselves, which can be coordinated first in ASEAN forums involving the Ministries of Health of ASEAN member states and ASEAN Plus forums (&#x2018;ASEAN Plus Three&#x2019;, for example, would include China, South Korea, and Japan). By synergizing efforts through the agreement over general sets of standards, countries can establish long-term plans to develop relevant government institutions and telehealth programs that would advance the readiness of ASEAN member states in post-pandemic times, albeit in a way that acknowledges the distinct elements of ASEAN&#x2019;s telehealth environment from those of ASEAN&#x2019;s partnering states.</p>
                <p>A standardized regulatory framework would also establish equal grounds for cybersecurity measures. Since telehealth is a substantial technological development, cybersecurity threats are inevitable. This first recommendation should address ASEAN-identified threats and possible scenarios, and foster cybersecurity frameworks, such as a single certification approach for the Southeast Asian region. Doing so ensures that both ASEAN member states and the private sectors can build synergy in their programs, as slightly mentioned in the ASEAN Digital Masterplan 2025.
                    <sup>
                        <xref ref-type="bibr" rid="ref16">16</xref>
                    </sup> As seen in past reports and studies, telehealth experience in the European Union shows that unified responses can drive significant health trends in the region.
                    <sup>
                        <xref ref-type="bibr" rid="ref22">19</xref>,
                        <xref ref-type="bibr" rid="ref23">20</xref>
                    </sup>
                </p>
                <p>The second recommendation is for ASEAN to enhance investments in the digital health sector. Given that most digital health initiatives during COVID-19 originated in the private sector, it would be ideal for ASEAN to establish a private-sector-supported telehealth sandbox to work on specific telehealth elements across the region. Collaborating with ASEAN member state governments, donors, and the private sector provides greater exposure to the importance of digital health initiatives in Southeast Asia and enables the exploration of new technological innovations, thereby helping close the digital gap in the long run. Since Indonesia&#x2019;s ASEAN chairmanship in 2023, ASEAN has placed great emphasis on the ASEAN Indo-Pacific Forum (AIPF) as a platform for government and private sectors to attract foreign investments from ASEAN (and partnering states).
                    <sup>
                        <xref ref-type="bibr" rid="ref19">21</xref>&#x2013;
                        <xref ref-type="bibr" rid="ref26">24</xref>
                    </sup> Platforms such as the AIPF can be fully utilized to address the lack of readily available finances to explore telehealth opportunities within the region.</p>
                <p>Investments in the digital health sector should also consider the issue of digital disparity across ASEAN member states. There is therefore a need to address more grassroots concerns about Southeast Asian people&#x2019;s digital readiness through the provision of high-speed, accessible internet, digital health literacy training and education, knowledge transfer, and capacity-building measures for user-friendly applications.</p>
                <p>Recommendations one and two offer a number of positive benefits for ASEAN and its member states. Most importantly, the recommendation to standardize the regulatory framework and facilitate investments in the digital health sector is consistent with the &#x2018;ASEAN Way.&#x2019; The ASEAN Way is ASEAN&#x2019;s foundational norms for the conduct of international relations in Southeast Asia, placing heavy emphasis on non-interference, consensus decision-making, and the pacific settlement of disputes.
                    <sup>
                        <xref ref-type="bibr" rid="ref27">25</xref>&#x2013;
                        <xref ref-type="bibr" rid="ref29">27</xref>
                    </sup> Telehealth is a sector that has been shown to be vital for the Southeast Asian region and will continue to be in a post-pandemic health landscape. The recommended provisions ensure that they do not impose predetermined policies on ASEAN member states in the digital health sector, as they are mainly normative. It merely continues existing efforts to explore other means to accelerate the telehealth landscape in Southeast Asia through ASEAN.</p>
                <p>Nevertheless, the proposed recommendations could have some adverse outcomes. For the first recommendation, there should be an expectation of differing commitments, as reflected in the need to regulate the digital health initiative in Southeast Asia. Some ASEAN member states have a strong prospect of emphasizing traditional interventions in medical care
                    <sup>
                        <xref ref-type="bibr" rid="ref30">28</xref>
                    </sup>; meanwhile, others may not have the financial capacity to commit to a single framework. The regional organization&#x2019;s development gap and disparity among ASEAN members are recurring themes.
                    <sup>
                        <xref ref-type="bibr" rid="ref31">29</xref>&#x2013;
                        <xref ref-type="bibr" rid="ref33">31</xref>
                    </sup> The term&#x2019; CMLV&#x2019; is used to represent the fragility of the newer members of ASEAN, Cambodia, Myanmar, Laos, and Vietnam, abiding by ASEAN&#x2019;s fast-paced norm development.
                    <sup>
                        <xref ref-type="bibr" rid="ref32">30</xref>
                    </sup> A look at the current state of ASEAN states&#x2019; ICT development and telehealth (
                    <xref ref-type="table" rid="T1">
Tables 1</xref> and 
                    <xref ref-type="table" rid="T2">
2</xref>) also shows that the CMLV is among the states that struggle to demonstrate readiness to advance their digital health sectors (minus Vietnam, which has accelerated its ICT and economic developments in the past decade).
                    <sup>
                        <xref ref-type="bibr" rid="ref20">32</xref>,
                        <xref ref-type="bibr" rid="ref21">33</xref>
                    </sup> The disparity of digital readiness within a state&#x2019;s borders should also be considered. As Das and Zhang mentioned at the start of the COVID-19 pandemic, those not digitally versed (within a state) have struggled with the vast digital responses imposed by their governments.
                    <sup>
                        <xref ref-type="bibr" rid="ref34">34</xref>
                    </sup>
                </p>
                <p>Another concern that equally affects recommendations one and two is the implications of the increased surveillance tools in telehealth. A critical feature of Southeast Asia is the diversity of government systems among member states, which leads to varied human rights practices. If investments are directed to programs that advance application surveillance tools in digital check-in systems and contact-tracing technologies, there would be concerns about privacy infringements. ASEAN is known to be inconsistent with its human rights standards, seeing the heavy emphasis placed on the promotion of human rights (rather than protection) in the ASEAN Intergovernmental Commission on Human Rights, criticisms over the culture and sovereignty-subjected human rights outlined in the ASEAN Human Rights Declaration, and the blind-eye placed in human rights atrocities taking place in Myanmar.
                    <sup>
                        <xref ref-type="bibr" rid="ref35">35</xref>,
                        <xref ref-type="bibr" rid="ref36">36</xref>
                    </sup> Nevertheless, concerns such as those in the realms of surveillance and privacy can be countered through the adoption of a regional data privacy charter for health technologies. The second recommendation aims to accelerate the development of the telehealth landscape in Southeast Asian states. Given the sensitivity of human rights in the more authoritarian ASEAN states, the intention to advance digital health could severely backfire on the organization if such technologies are not balanced with proper care for privacy rights.</p>
                <p>Given the positive and negative implications of the two recommendations, this article suggests implementing moderate changes to the Southeast Asian telehealth landscape. The impact of digital initiatives on maintaining order and assisting policymakers in responding to pandemics has been undeniable. Nevertheless, Southeast Asia is a unique region. First, Southeast Asia&#x2019;s demography shows a significant disparity in digital readiness (both government and society). Second, Southeast Asia&#x2019;s sensitivity to human rights discourses underscores the importance of avoiding overly intrusive policies that could undermine human rights conditions within a state&#x2019;s borders. The best measure, therefore, is to moderately adopt the first recommendation by the ASEAN standardizing regulatory framework at a pace acceptable to all members. Second, investments in the telehealth sector should ensure that policies include explicit provisions to address the potential misuse of technology (especially in ASEAN member states with authoritarian settings).</p>
            </sec>
        </sec>
        <sec id="sec4" sec-type="conclusion">
            <title>4. Conclusion</title>
            <p>The digital technology landscape of Southeast Asia is rapidly growing. Lessons from the COVID-19 pandemic showed that Southeast Asia is among the regions that place great emphasis on the nexus between technology and health care, aiming to deliver better nationwide health services efficiently. Nevertheless, a significant disparity was identified among Southeast Asian states in digital readiness and the pace of digital health initiatives. As Southeast Asia&#x2019;s leading regional group, ASEAN has the potential to address lingering concerns that have impeded the region&#x2019;s acceleration of telehealth to new heights.</p>
            <p>This article recommends measures that ASEAN could adopt. First, ASEAN&#x2019;s regional telehealth framework is standardized by sharing digital health transformation blueprints and by utilizing ASEAN and ASEAN Plus forums to bridge diverse understandings and advance the region&#x2019;s digital health initiatives. Second, ASEAN is to facilitate investments in the digital health sector, primarily through a telehealth sandbox, and to facilitate finance collaborations across sectors. Nevertheless, it is also pivotal to balance the various pros and cons of the policies. Although both recommendations are consistent with the ASEAN Way, there are still lingering concerns about differing commitment expectations among ASEAN member states, varying capacities of the CMLV, and the risks of privacy infringements and the misuse of technology by authoritarian states in the region. It is therefore recommended that a moderate pace be adopted for telehealth development in Southeast Asia. Despite the positive prospects, ensuring that the recommendations align with Southeast Asia&#x2019;s unique political landscape should be ASEAN&#x2019;s top priority.</p>
        </sec>
        <sec id="sec5">
            <title>Ethical approval</title>
            <p>Ethical approval is no required for this article.</p>
        </sec>
    </body>
    <back>
        <sec id="sec6" sec-type="data-availability">
            <title>Data availability</title>
            <p>The dataset used in this study is publicly available and sourced from reputable organizations. All data can be accessed through their official platforms, with the detail data and links accessible below:
                <list list-type="bullet">
                    <list-item>
                        <label>&#x2022;</label>
                        <p>CISCO Digital Readiness Index: 
                            <ext-link ext-link-type="uri" xlink:href="https://www.cisco.com/c/m/en_us/about/corporate-social-responsibility/research-resources/digital-readiness-index.html#/">https://www.cisco.com/c/m/en_us/about/corporate-social-responsibility/research-resources/digital-readiness-index.html#/</ext-link>;</p>
                    </list-item>
                    <list-item>
                        <label>&#x2022;</label>
                        <p>Global Digital Health Monitor: 
                            <ext-link ext-link-type="uri" xlink:href="https://digitalhealthmonitor.org/stateofdigitalhealth23">https://digitalhealthmonitor.org/stateofdigitalhealth23</ext-link>
                        </p>
                    </list-item>
                </list>
            </p>
            <p>All data required to replicate the findings of this study are available in those websites, in which users can filter based on the inquired variable and period.</p>
        </sec>
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    </back>
    <sub-article article-type="reviewer-report" id="report437730">
        <front-stub>
            <article-id pub-id-type="doi">10.5256/f1000research.191869.r437730</article-id>
            <title-group>
                <article-title>Reviewer response for version 2</article-title>
            </title-group>
            <contrib-group>
                <contrib contrib-type="author">
                    <name>
                        <surname>Intarti</surname>
                        <given-names>Yuni</given-names>
                    </name>
                    <xref ref-type="aff" rid="r437730a1">1</xref>
                    <role>Referee</role>
                    <uri content-type="orcid">https://orcid.org/0000-0003-4454-0562</uri>
                </contrib>
                <aff id="r437730a1">
                    <label>1</label>Universitas Indonesia, Depok, West Java, Indonesia</aff>
            </contrib-group>
            <author-notes>
                <fn fn-type="conflict">
                    <p>
                        <bold>Competing interests: </bold>No competing interests were disclosed.</p>
                </fn>
            </author-notes>
            <pub-date pub-type="epub">
                <day>26</day>
                <month>12</month>
                <year>2025</year>
            </pub-date>
            <permissions>
                <copyright-statement>Copyright: &#x00a9; 2025 Intarti Y</copyright-statement>
                <copyright-year>2025</copyright-year>
                <license xlink:href="https://creativecommons.org/licenses/by/4.0/">
                    <license-p>This is an open access peer review report distributed under the terms of the Creative Commons Attribution Licence, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.</license-p>
                </license>
            </permissions>
            <related-article ext-link-type="doi" id="relatedArticleReport437730" related-article-type="peer-reviewed-article" xlink:href="10.12688/f1000research.165762.2"/>
            <custom-meta-group>
                <custom-meta>
                    <meta-name>recommendation</meta-name>
                    <meta-value>approve</meta-value>
                </custom-meta>
            </custom-meta-group>
        </front-stub>
        <body>
            <p>I, as a reviewer, have approved the article revisions made by the authors.</p>
            <p>Does the paper provide a comprehensive overview of the policy and the context of its implementation in a way which is accessible to a general reader?</p>
            <p>Partly</p>
            <p>Is the discussion on the implications clearly and accurately presented and does it cite the current literature?</p>
            <p>Partly</p>
            <p>Are the recommendations made clear, balanced, and justified on the basis of the presented arguments?</p>
            <p>Partly</p>
            <p>Reviewer Expertise:</p>
            <p>regionalism, ASEAN</p>
            <p>I confirm that I have read this submission and believe that I have an appropriate level of expertise to confirm that it is of an acceptable scientific standard.</p>
        </body>
    </sub-article>
    <sub-article article-type="reviewer-report" id="report437732">
        <front-stub>
            <article-id pub-id-type="doi">10.5256/f1000research.191869.r437732</article-id>
            <title-group>
                <article-title>Reviewer response for version 2</article-title>
            </title-group>
            <contrib-group>
                <contrib contrib-type="author">
                    <name>
                        <surname>Dung</surname>
                        <given-names>Mai Quoc</given-names>
                    </name>
                    <xref ref-type="aff" rid="r437732a1">1</xref>
                    <role>Referee</role>
                    <uri content-type="orcid">https://orcid.org/0000-0002-8845-4490</uri>
                </contrib>
                <aff id="r437732a1">
                    <label>1</label>Ho Chi Minh City University of Industry and Trade, Ho Chi Minh City, Vietnam</aff>
            </contrib-group>
            <author-notes>
                <fn fn-type="conflict">
                    <p>
                        <bold>Competing interests: </bold>No competing interests were disclosed.</p>
                </fn>
            </author-notes>
            <pub-date pub-type="epub">
                <day>23</day>
                <month>12</month>
                <year>2025</year>
            </pub-date>
            <permissions>
                <copyright-statement>Copyright: &#x00a9; 2025 Dung MQ</copyright-statement>
                <copyright-year>2025</copyright-year>
                <license xlink:href="https://creativecommons.org/licenses/by/4.0/">
                    <license-p>This is an open access peer review report distributed under the terms of the Creative Commons Attribution Licence, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.</license-p>
                </license>
            </permissions>
            <related-article ext-link-type="doi" id="relatedArticleReport437732" related-article-type="peer-reviewed-article" xlink:href="10.12688/f1000research.165762.2"/>
            <custom-meta-group>
                <custom-meta>
                    <meta-name>recommendation</meta-name>
                    <meta-value>approve</meta-value>
                </custom-meta>
            </custom-meta-group>
        </front-stub>
        <body>
            <p>I agree with the author's revised article, I have no further comments.</p>
            <p>Does the paper provide a comprehensive overview of the policy and the context of its implementation in a way which is accessible to a general reader?</p>
            <p>Partly</p>
            <p>Is the discussion on the implications clearly and accurately presented and does it cite the current literature?</p>
            <p>Partly</p>
            <p>Are the recommendations made clear, balanced, and justified on the basis of the presented arguments?</p>
            <p>Partly</p>
            <p>Reviewer Expertise:</p>
            <p>History, International Relations, Political Science</p>
            <p>I confirm that I have read this submission and believe that I have an appropriate level of expertise to confirm that it is of an acceptable scientific standard.</p>
        </body>
    </sub-article>
    <sub-article article-type="reviewer-report" id="report428127">
        <front-stub>
            <article-id pub-id-type="doi">10.5256/f1000research.182503.r428127</article-id>
            <title-group>
                <article-title>Reviewer response for version 1</article-title>
            </title-group>
            <contrib-group>
                <contrib contrib-type="author">
                    <name>
                        <surname>Dung</surname>
                        <given-names>Mai Quoc</given-names>
                    </name>
                    <xref ref-type="aff" rid="r428127a1">1</xref>
                    <role>Referee</role>
                    <uri content-type="orcid">https://orcid.org/0000-0002-8845-4490</uri>
                </contrib>
                <aff id="r428127a1">
                    <label>1</label>Ho Chi Minh City University of Industry and Trade, Ho Chi Minh City, Vietnam</aff>
            </contrib-group>
            <author-notes>
                <fn fn-type="conflict">
                    <p>
                        <bold>Competing interests: </bold>No competing interests were disclosed.</p>
                </fn>
            </author-notes>
            <pub-date pub-type="epub">
                <day>22</day>
                <month>11</month>
                <year>2025</year>
            </pub-date>
            <permissions>
                <copyright-statement>Copyright: &#x00a9; 2025 Dung MQ</copyright-statement>
                <copyright-year>2025</copyright-year>
                <license xlink:href="https://creativecommons.org/licenses/by/4.0/">
                    <license-p>This is an open access peer review report distributed under the terms of the Creative Commons Attribution Licence, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.</license-p>
                </license>
            </permissions>
            <related-article ext-link-type="doi" id="relatedArticleReport428127" related-article-type="peer-reviewed-article" xlink:href="10.12688/f1000research.165762.1"/>
            <custom-meta-group>
                <custom-meta>
                    <meta-name>recommendation</meta-name>
                    <meta-value>approve-with-reservations</meta-value>
                </custom-meta>
            </custom-meta-group>
        </front-stub>
        <body>
            <p>- The paper addresses a timely and practically meaningful topic: how ASEAN can strengthen regional cooperation to advance digital health development in the post-pandemic context. The content demonstrates the author&#x2019;s understanding of ASEAN&#x2019;s regional mechanisms and the relationship between digital technologies, healthcare transformation, and institutional cooperation. However, the paper remains largely descriptive and lacks deeper analysis of policy coordination and institutional mechanisms among member states.</p>
            <p> - The introduction presents relevant background information and concrete data on ASEAN during the pandemic, allowing readers to understand differences across countries. However, the author does not sufficiently explain the underlying causes of these disparities, such as variations in governance capacity, infrastructure investment, or workforce skills. For international readers, frequent use of internal ASEAN terminology (such as ACRF, AIPF, ASEAN Plus) may be difficult to follow. Including brief explanations of these frameworks would improve the paper&#x2019;s accessibility.</p>
            <p> - The paper cites credible sources such as ASEAN, WHO, and Cisco, but most data used stops at 2021&#x2013;2022, whereas digital transformation has advanced rapidly in countries such as Indonesia, Vietnam, and the Philippines. This makes the picture of digital readiness somewhat outdated. The discussion on privacy and surveillance risks is a strength, yet the link between digital readiness and policy implementation remains general and does not clearly identify causes such as fiscal constraints or institutional capacity gaps. The author should consider updating the data (e.g., ICT Development Index 2023&#x2013;2024 or the World Bank Digital Adoption Index) or explicitly acknowledge the limitations of using earlier datasets.</p>
            <p> - The two key recommendations standardizing regional regulatory frameworks and promoting investment through sandboxes and public private partnerships are reasonable and align with ASEAN&#x2019;s consensus-based principles. However, the proposals remain broad and lack detail regarding implementation mechanisms, roles of different country groups, and evaluation metrics. The paper should further analyze how lower-capacity members (CMLV countries) can participate and propose indicators such as digital health access rates or the number of cross-border cooperation initiatives.</p>
            <p> </p>
            <p> - A notable limitation is the lack of analysis on how ASEAN actually coordinates digital health implementation. The paper treats ASEAN as a unified bloc, without clarifying internal coordination mechanisms or the leadership roles of more advanced members (such as Singapore and Thailand). Moreover, key external partners such as the WHO, the World Bank, ADB, and major technology firms are not discussed, despite their growing importance in supporting regional digital capacity.</p>
            <p> - T&#x00e1;c gi&#x1ea3; n&#x00ea;n &#x0111;&#x01b0;a v&#x00e0;o m&#x1ed9;t ti&#x1ec3;u m&#x1ee5;c ng&#x1eaf;n v&#x1ec1; c&#x00e1;c c&#x01a1; ch&#x1ebf; &#x0111;i&#x1ec1;u ph&#x1ed1;i c&#x1ee7;a ASEAN (v&#x00ed; d&#x1ee5;: C&#x1ee5;m Y t&#x1ebf; ASEAN, ASCC, AIPF, ASEAN Plus) v&#x00e0; s&#x1ef1; t&#x01b0;&#x01a1;ng t&#x00e1;c c&#x1ee7;a c&#x00e1;c c&#x01a1; ch&#x1ebf; n&#x00e0;y v&#x1edb;i c&#x00e1;c t&#x1ed5; ch&#x1ee9;c qu&#x1ed1;c t&#x1ebf;. Vi&#x1ec7;c b&#x1ed5; sung m&#x1ed9;t v&#x00ed; d&#x1ee5; so s&#x00e1;nh, ch&#x1eb3;ng h&#x1ea1;n nh&#x01b0; n&#x1ec1;n t&#x1ea3;ng eSanjeevani c&#x1ee7;a &#x1ea4;n &#x0110;&#x1ed9;, s&#x1ebd; n&#x00e2;ng cao g&#x00f3;c nh&#x00ec;n li&#x00ea;n khu v&#x1ef1;c v&#x00e0; chi&#x1ec1;u s&#x00e2;u ph&#x00e2;n t&#x00ed;ch.</p>
            <p> - Nh&#x00ec;n chung, b&#x00e0;i vi&#x1ebf;t &#x0111;&#x00f3;ng g&#x00f3;p gi&#x00e1; tr&#x1ecb; cho vi&#x1ec7;c nghi&#x00ea;n c&#x1ee9;u qu&#x1ea3;n tr&#x1ecb; y t&#x1ebf; s&#x1ed1; t&#x1ea1;i ASEAN. &#x0110;&#x1ec3; t&#x0103;ng c&#x01b0;&#x1edd;ng gi&#x00e1; tr&#x1ecb; h&#x1ecd;c thu&#x1ead;t v&#x00e0; th&#x1ef1;c ti&#x1ec5;n, t&#x00e1;c gi&#x1ea3; n&#x00ea;n c&#x1ead;p nh&#x1ead;t d&#x1eef; li&#x1ec7;u, ph&#x00e2;n t&#x00ed;ch s&#x00e2;u h&#x01a1;n v&#x1ec1; s&#x1ef1; ph&#x1ed1;i h&#x1ee3;p gi&#x1eef;a c&#x00e1;c th&#x1ec3; ch&#x1ebf; v&#x00e0; &#x0111;&#x01b0;a ra c&#x00e1;c khuy&#x1ebf;n ngh&#x1ecb; ch&#x00ed;nh s&#x00e1;ch c&#x1ee5; th&#x1ec3; h&#x01a1;n, t&#x1eeb; &#x0111;&#x00f3; n&#x1eaf;m b&#x1eaf;t t&#x1ed1;t h&#x01a1;n ti&#x1ec1;m n&#x0103;ng h&#x1ee3;p t&#x00e1;c khu v&#x1ef1;c trong k&#x1ef7; nguy&#x00ea;n y t&#x1ebf; s&#x1ed1; h&#x1ead;u &#x0111;&#x1ea1;i d&#x1ecb;ch.</p>
            <p>Does the paper provide a comprehensive overview of the policy and the context of its implementation in a way which is accessible to a general reader?</p>
            <p>Partly</p>
            <p>Is the discussion on the implications clearly and accurately presented and does it cite the current literature?</p>
            <p>Partly</p>
            <p>Are the recommendations made clear, balanced, and justified on the basis of the presented arguments?</p>
            <p>Partly</p>
            <p>Reviewer Expertise:</p>
            <p>History, International Relations, Political Science</p>
            <p>I confirm that I have read this submission and believe that I have an appropriate level of expertise to confirm that it is of an acceptable scientific standard, however I have significant reservations, as outlined above.</p>
        </body>
        <sub-article article-type="response" id="comment14985-428127">
            <front-stub>
                <contrib-group>
                    <contrib contrib-type="author">
                        <name>
                            <surname>putra</surname>
                            <given-names>bama andika</given-names>
                        </name>
                        <aff>University of Bristol School of Sociology Politics and International Studies, Bristol, England, UK</aff>
                    </contrib>
                </contrib-group>
                <author-notes>
                    <fn fn-type="conflict">
                        <p>
                            <bold>Competing interests: </bold>I declare no competing interests.</p>
                    </fn>
                </author-notes>
                <pub-date pub-type="epub">
                    <day>22</day>
                    <month>11</month>
                    <year>2025</year>
                </pub-date>
            </front-stub>
            <body>
                <p>
                    <bold>Comment 1:</bold> The introduction presents relevant background information and concrete data on ASEAN during the pandemic, allowing readers to understand differences across countries. However, the author does not sufficiently explain the underlying causes of these disparities, such as variations in governance capacity, infrastructure investment, or workforce skills. For international readers, frequent use of internal ASEAN terminology (such as ACRF, AIPF, ASEAN Plus) may be difficult to follow. Including brief explanations of these frameworks would improve the paper&#x2019;s accessibility.</p>
                <p> </p>
                <p> 
                    <bold>Response:</bold> &#x00a0;As this is a policy brief, there is not much space to go on the specifics of the causes to issues related to the empirical inquiry. Therefore, a minor revision made is in the last paragraph of section 2, which outlines several of the basic causes of the disparities that focuses on telehealth. The revised paragraph in version 2 of the article: &#x201c;Digitalization efforts are not evenly distributed across Southeast Asia. The lack of capacity disparity and technological readiness severely limits the ability to respond to future public health crises of a similar magnitude to COVID-19. The region hosts high-tech states that are digital pioneers in telehealth, such as Singapore, but also countries with some of the lowest digital literacy and penetration, such as Cambodia, Myanmar, and Lao PDR. In general, issues of digital readiness related to data governance, funding inequities, and lack of ICT infrastructure remain the lingering challenges for Southeast Asian states. The following section will explore some recommendations that ASEAN could undertake as a regional grouping and provide the suggested actionable recommendations.&#x201d;</p>
                <p> </p>
                <p> 
                    <bold>Comment 2: </bold>The paper cites credible sources such as ASEAN, WHO, and Cisco, but most data used stops at 2021&#x2013;2022, whereas digital transformation has advanced rapidly in countries such as Indonesia, Vietnam, and the Philippines. This makes the picture of digital readiness somewhat outdated. The discussion on privacy and surveillance risks is a strength, yet the link between digital readiness and policy implementation remains general and does not clearly identify causes such as fiscal constraints or institutional capacity gaps. The author should consider updating the data (e.g., ICT Development Index 2023&#x2013;2024 or the World Bank Digital Adoption Index) or explicitly acknowledge the limitations of using earlier datasets.</p>
                <p> </p>
                <p> 
                    <bold>Response: </bold>In the second article revision, I have decided to update several of the data used. For example, in Table 1, I used the ITU ICT Development Index of 2024, which compares the figures universal connectivity and indicators of the enablers of connectivity. In Table 2, I updated the data to the Global Digital Health Monitor 2023. Several of the revised paragraphs explaining these points: &#x201c;However, Southeast Asia is a profoundly diverse region. A look into the International Telecommunication Union&#x2019;s (ITU) 2024 Information, Technology, and Communication (ICT) Development Index (Table 1 below) reveals how the region&#x2019;s nations have diverse conditions based on the pillars of universal connectivity (indicators related to the people, households, communities, and business) and indicators of the enablers of connectivity (infrastructure, affordability, safety and security, device, and skills) [10]. The comparison below compares the scores between 2023 and 2024 to provide an overview of changes and trends in the region&#x201d;.</p>
                <p> &#x201c;Digital solutions have been a prominent feature in Southeast Asia&#x2019;s health landscape. Collectively, ASEAN and its member states learned from COVID-19 and established the ASEAN BioDiaspora Virtual Center to enhance the regional organization&#x2019;s response and preparedness for future epidemics and pandemics. 
                    <sup>15 </sup>As slightly shown in the previous section, however, on an individual scale, Southeast Asian states have taken different approaches to their telehealth. They fulfill the functions of communication, aid distribution, digital contract tracing, and symptom self-reporting related to pandemics and other health concerns. 
                    <sup>1 </sup>The current state of the ASEAN member states can be seen in the Global Development Incubator&#x2019;s Global Digital Health Monitor, 2023 (Table 2 below). Southeast Asia&#x2019;s digital health landscape is so diverse that some states are in Phase 1 (no coordinating body for digital health care/ nascent governance structure) and others in Phase 5 (digital health and data governance institutionalized) [17].&#x201d;</p>
                <p> </p>
                <p> </p>
                <p> </p>
                <p> 
                    <bold>Comment 3:</bold> The two key recommendations standardizing regional regulatory frameworks and promoting investment through sandboxes and public private partnerships are reasonable and align with ASEAN&#x2019;s consensus-based principles. However, the proposals remain broad and lack detail regarding implementation mechanisms, roles of different country groups, and evaluation metrics. The paper should further analyze how lower-capacity members (CMLV countries) can participate and propose indicators such as digital health access rates or the number of cross-border cooperation initiatives.</p>
                <p> </p>
                <p> </p>
                <p> 
                    <bold>Response:</bold> The second article version covers several additional details on the two recommendations. Several explores how similar policies have been adopted in other regions (Example: European Union), clarifying where Vietnam stands in the issue as it technically is distanced with the other MLV states, as well as some potential outcomes to dig deeper on the arguments. The revisions are located in section 3 of the study:</p>
                <p> &#x201c;Despite the disparities identified in this article, there is room to narrow the gaps and create an ideal telehealth landscape for Southeast Asia through ASEAN. The first recommendation is to standardize the regulatory framework. This policy considers that the vast differences in national laws prevent ASEAN from adopting a transnational telehealth scheme. It is therefore recommended that ASEAN member states share digital health transformation blueprints among themselves, which can be coordinated first in ASEAN forums involving the Ministries of Health of ASEAN member states and ASEAN Plus forums (&#x2018;ASEAN Plus Three&#x2019;, for example, would include China, South Korea, and Japan). By synergizing efforts through the agreement over general sets of standards, countries can establish long-term plans to develop relevant government institutions and telehealth programs that would advance the readiness of ASEAN member states in post-pandemic times, albeit in a way that acknowledges the distinct elements of ASEAN&#x2019;s telehealth environment from those of ASEAN&#x2019;s partnering states.</p>
                <p> A standardized regulatory framework would also establish equal grounds for cybersecurity measures. Since telehealth is a substantial technological development, cybersecurity threats are inevitable. This first recommendation should address ASEAN-identified threats and possible scenarios, and foster cybersecurity frameworks, such as a single certification approach for the Southeast Asian region. Doing so ensures that both ASEAN member states and the private sectors can build synergy in their programs, as slightly mentioned in the ASEAN Digital Masterplan 2025 [16]. As seen in past reports and studies, telehealth experience in the European Union shows that unified responses can drive significant health trends in the region [22,23].</p>
                <p> The second recommendation is for ASEAN to enhance investments in the digital health sector. Given that most digital health initiatives during COVID-19 originated in the private sector, it would be ideal for ASEAN to establish a private-sector-supported telehealth sandbox to work on specific telehealth elements across the region. Collaborating with ASEAN member state governments, donors, and the private sector provides greater exposure to the importance of digital health initiatives in Southeast Asia and enables the exploration of new technological innovations, thereby helping close the digital gap in the long run. Since Indonesia&#x2019;s ASEAN chairmanship in 2023, ASEAN has placed great emphasis on the ASEAN Indo-Pacific Forum (AIPF) as a platform for government and private sectors to attract foreign investments from ASEAN (and partnering states) [24&#x2013;26]. Platforms such as the AIPF can be fully utilized to address the lack of readily available finances to explore telehealth opportunities within the region.&#x201d;</p>
                <p> &#x201c;Nevertheless, the proposed recommendations could have some adverse outcomes. For the first recommendation, there should be an expectation of differing commitments, as reflected in the need to regulate the digital health initiative in Southeast Asia. Some ASEAN member states have a strong prospect of emphasizing traditional interventions in medical care [30]; meanwhile, others may not have the financial capacity to commit to a single framework. The regional organization's development gap and disparity among ASEAN members are recurring themes [31&#x2013;33]. The term' CMLV' is used to represent the fragility of the newer members of ASEAN, Cambodia, Myanmar, Laos, and Vietnam, abiding by ASEAN&#x2019;s fast-paced norm development [32]. A look at the current state of ASEAN states&#x2019; ICT development and telehealth (Tables 1 and 2) also shows that the CMLV is among the states that struggle to demonstrate readiness to advance their digital health sectors (minus Vietnam, which has accelerated its ICT and economic developments in the past decade) [20,21]. The disparity of digital readiness within a state&#x2019;s borders should also be considered. As Das and Zhang mentioned at the start of the COVID-19 pandemic, those not digitally versed (within a state) have struggled with the vast digital responses imposed by their governments [34].&#x201d;</p>
                <p> </p>
                <p> 
                    <bold>Comment 4: </bold>A notable limitation is the lack of analysis on how ASEAN actually coordinates digital health implementation. The paper treats ASEAN as a unified bloc, without clarifying internal coordination mechanisms or the leadership roles of more advanced members (such as Singapore and Thailand). Moreover, key external partners such as the WHO, the World Bank, ADB, and major technology firms are not discussed, despite their growing importance in supporting regional digital capacity.</p>
                <p> </p>
                <p> 
                    <bold>Response:</bold> The argument proposed is mainly normative. Meaning, any elements towards technical coordination mechanisms would be a follow up study, as the intention of this research is to cover the importance of unified policies amid potential outbreaks in the future. In regards to external partners, due to issues of word limitation (as it is a policy brief), I limit the discussions of external partners mentioned by the reviewer intentionally, as its inclusion would warrant a deeper analysis as to each stakeholder (WHO, WB, ADB, etc.)</p>
            </body>
        </sub-article>
    </sub-article>
    <sub-article article-type="reviewer-report" id="report420713">
        <front-stub>
            <article-id pub-id-type="doi">10.5256/f1000research.182503.r420713</article-id>
            <title-group>
                <article-title>Reviewer response for version 1</article-title>
            </title-group>
            <contrib-group>
                <contrib contrib-type="author">
                    <name>
                        <surname>Intarti</surname>
                        <given-names>Yuni</given-names>
                    </name>
                    <xref ref-type="aff" rid="r420713a1">1</xref>
                    <role>Referee</role>
                    <uri content-type="orcid">https://orcid.org/0000-0003-4454-0562</uri>
                </contrib>
                <aff id="r420713a1">
                    <label>1</label>Universitas Indonesia, Depok, West Java, Indonesia</aff>
            </contrib-group>
            <author-notes>
                <fn fn-type="conflict">
                    <p>
                        <bold>Competing interests: </bold>No competing interests were disclosed.</p>
                </fn>
            </author-notes>
            <pub-date pub-type="epub">
                <day>12</day>
                <month>11</month>
                <year>2025</year>
            </pub-date>
            <permissions>
                <copyright-statement>Copyright: &#x00a9; 2025 Intarti Y</copyright-statement>
                <copyright-year>2025</copyright-year>
                <license xlink:href="https://creativecommons.org/licenses/by/4.0/">
                    <license-p>This is an open access peer review report distributed under the terms of the Creative Commons Attribution Licence, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.</license-p>
                </license>
            </permissions>
            <related-article ext-link-type="doi" id="relatedArticleReport420713" related-article-type="peer-reviewed-article" xlink:href="10.12688/f1000research.165762.1"/>
            <custom-meta-group>
                <custom-meta>
                    <meta-name>recommendation</meta-name>
                    <meta-value>approve-with-reservations</meta-value>
                </custom-meta>
            </custom-meta-group>
        </front-stub>
        <body>
            <p>Bama Andika Putra&#x2019;s article reviews how the ASEAN nations have used telehealth to respond to COVID-19 and suggests regional policy solutions to address gaps in readiness for the digital age. The author finds that while COVID-19 has catalyzed telehealth across Southeast Asia with some success, it has also exposed deep disparities in the region and within the group of ASEAN nations which must be bridged going forward if telehealth is to remain sustainable in the long run. The article recommends exactly how to sustain the ASEAN processes while bridging those gaps. The author suggests that two types of major regional policy offer have the potential to close the gap: first, the ASEAN framework must be used to build telehealth as a shared responsibility within and beyond the organization by sharing national digital health blueprints through ASEAN facilitation and joint dialogue between ASEAN and &#x201c;ASEAN Plus&#x201d; members to align cyber law and standards, cybersecurity. Similarly, ASEAN aims to encourage more telehealth investments and innovation, for example by establishing a regional telehealth sandbox that provides positive regulatory and financing conditions for new technologies to be piloted in public-private partnerships. The author stresses multiple times that all of this activity is still within the &#x201c;ASEAN Way,&#x201d; and no deviations from the member state are pushed. In the conclusions, the author openly admits that they even suggest if it would make sense to hold back commitments based on impactful capacity and willingness levels, or to worry about privacy or possible authoritarian system misuse, but then re-frames this situation in the conclusions. In the implications and recommendations, the author ultimately recommends a moderate approach to applying the framework among all states at their own pace, with privacy safeguards if referred to: the balance among urgent digital health implementation and the narrowing access to significantly for digital measures should remain the same. The article concludes with the recommendation that regional policy must be careful and slow because Southeast Asia&#x2019;s digital technology capacity and governance understanding is so diverse.</p>
            <p> </p>
            <p> 1.&#x00a0;Comprehensiveness and accessibility of the policy context: partly. The priorities for enhancing the policy overview&#x2019;s completeness and currency for general readers include: a) Update or contextualize data on digital readiness. Provide new indicators from more recent sources or explain that the Cisco 2021 figures are a pre-pandemic baseline. This will get rid of &#x201c;static&#x201d; as a part of the title and make it seem less like development, while the reader will easily understand the state of much of the ASEAN data this article uses. b) Broaden the comparative context. Relate to known and loved telehealth successes when discussing ASEAN&#x2019;s efforts. c) Clarify policy background details. Explain what that is, in lay terms, CMLV minority representative in ASEAN&#x2014;as the article does on numerous occasions but is unsure if every term has been covered. Be very clear how the ASEAN Digital Masterplan is distinct from ASEAN Plus Three. This will maintain the accessibility of the article while adding more depth to its policy content.</p>
            <p> </p>
            <p> 2. Clarity of implications and use of current literature: partly. The paper does discuss the implications of its proposals, and it does use a wide swathe of literature. However, the proposals could be more clearly supported by up-to-date sources. It adds a section that examines the implications of the recommendations, which is open on both sides. For example, some member states may not have the means or the institutions to implement common standards, and for that matter, not every country wants every aspect of their health run by the internet; even Malaysia lacks the broadband capacity to support telehealth.</p>
            <p> Finally, the number of sources used in the paper is appropriate, with over 30 references to other academic sources, World Bank reports, and other authoritative documents. However, the author could aim to find slightly more up-to-date literature that bears obvious relevance to the implications of the problem. While many sources are used from 2020-2021, it is a justifiable focus due to the digital health issues arising in the early times of the pandemic. Regarding the discussion clarity, the author successfully expresses key points. However, at times, they may seem a little too scattered; for example, concepts of &#x201c; different commitments &#x201d; and a source on the ASEAN development gap are referred to several times.</p>
            <p> </p>
            <p> Ways to improve the quality: a) Develop analytical explanations in greater detail: Include more specific implications of the disparities discovered regarding the telehealth policy. For example, how a low ICT infrastructure or poor governance in one of the states would prevent the successful implementation of a telehealth program over the region; can be supported with a recent case study or analysis. b) Use more up-to-date sources: If possible, use some recent evaluations to prove impact and current achievements, post-COVID digital health progress reports, or academic research on the telemedicine adoption. c) Offer policies and studies proving the potential for improvement: Include the examples of implementation where negative implications were rapidly reduced. For example, where all the surveillance worries exist, the author can point to examples of regional policy papers or critiques suggesting the implementation of data privacy standards. d) Work on eliminating redundancy: To avoid repeating the same ideas, combine the information on the ASEAN Way benefits and commitment of the member states, and active participation of the human rights experts, etc.</p>
            <p> </p>
            <p> Clarity, balance, and justification of recommendations: Partly.&#x00a0;The article&#x2019;s two main policy recommendations are clearly and derived from the problems identified above and the author does attempt to balance them with cautionary notes. However, the recommendations section is only partly satisfactory: although the article justifies the recommendations, some elements of justification are missing or could be expanded. A stronger justification could refer to existing evidence of how standardization has affected other regions or other sectors if any studies exist (e.g. the European Union&#x2019;s experience of e-health and interoperability). Similarly, while recommendation 2 is justified by the need for investment, it introduces the concept of a &#x201c;telehealth sandbox,&#x201d; which is not explained above or supported by any evidence of its successful implementation in ASEAN. Additionally, the financial underpinning of a &#x201c;telehealth sandbox&#x201d; remains unmentioned &#x2013; would it rely on donor funding, and how would benefits be shared with countries of more questionable digital ecosystem strength? Due to the absence of these two elements, the recommendations feel only somewhat justified &#x2013; theoretically sound but without enough evidence to believe that they can be carried out successfully.</p>
            <p> Recommendations for improvement:</p>
            <p> a) Strengthen the evidence base for each recommendation: A little more explanation or an example or two to show why these interventions are likely to work is needed (Recommendation 1 and 2).</p>
            <p> b) Address feasibility and implementation steps: Acknowledge the implementation challenges and suggest a way to overcome them. For instance, suggest a phased approach for the regulatory framework: first, agree on a general set of standards, then offer countries support in building their capacity to comply. Explain how the sandbox would be funded: could some of the funds come from ASEAN&#x2019;s existing development programs or from international donors partnered with ASEAN? Finally, discuss which ASEAN body will coordinate these efforts: will it be a new ASEAN working group, or will the ASEAN Health Ministers Meeting be charged with coordinating?</p>
            <p> c) Center equity and inclusion: Rather than fully abstract the recommendations immediately above, the author could include provisions within their design requiring them to assist weaker member states more explicitly. For instance, in the case of Recommendation 2, the mandate of the telehealth investment initiative could specify the closing of the digital gap &#x2013; or connectivity to non-capital cities &#x2013; including rural and under-served communities and digital literacy programs in Cambodia, Laos, Myanmar, etc. Integrate these protections into the recommendation plan: to fully justify the recommendations given the possibility of failure, the author should add policy safeguards. For example, Recommendation 1 could add the development of a region-wide data privacy standard or even more guards, like interoperability guidelines that restrict sharing of data per privacy safeguards. Similarly, Recommendation 2 could add governance for the sandbox &#x2013; does ASEAN have its digital health ethics board?</p>
            <p> d)&#x00a0;Edit for length and repetition: While reading through the annotated draft, the author can look for passages that only summarise without also justifying the point. Several sentences in this section may rehash variations of the measure-justify-next step structure; for example, some sentences in this section seemed solely to paraphrase the introduction/Section 2. Each recommendation&#x2019;s justification should be succinct and focused on explication and the next level.</p>
            <p> </p>
            <p> Key Issues to address for an acceptable Scientific Standard: The author must attend to several concerns raised above to reach an acceptable scholarly standard. Incorporate updated data and sources: using 2021 data without explaining that it is missing 2022 context is a significant limitation. Expand analytic depth: the article&#x2019;s current version pays lip service to the problem&#x2014;uneven readiness&#x2014;and does not explain how and why this manifests. Assess feasibility of recommendations: any but the most cursory commentary should at least consider the feasibility of its proposals. In this case, the author needs at least a token analysis of the political and financial feasibility for his recommendations&#x2014;for example, how it might be possible to achieve consensus on a framework or how the less developed members can be anticipated to afford and/or adopt their preferred measures. Without feasible reasoning, the recommendations come across as speculative and divorced from practical considerations, which weakens their persuasive power. Address privacy and rights safeguards. Due to valid concerns about surveillance and privacy violations, this might be an opportunity to discuss necessary safeguards. Eliminate redundancy and improve clarity. There are standards for scholarly prose, and one of them is that writing should be concise and to the point. That applies to the recommendations section.</p>
            <p> </p>
            <p> Strengthening the article through the revisions above is necessary. Only then will this work be sufficiently comprehensive, sufficiently grounded in current conditions to make effective recommendations, and robustly persuadent. Without the necessary background and contextual awareness, this works fall far short of the level of scientific rigor to be maximally helpful to the ASEAN telehealth discourse. The author can improve the comprehensibility and utility of the manuscript by enhancing the data support, analytical depth, and practical recommendations contained within the text so that decision-makers and readers can benefit from the knowledge provided.</p>
            <p> Note:</p>
            <p> (Be careful about including Vietnam in the group of underdeveloped (less developed) ASEAN countries (CLMV), based on OECD's data, Vietnam has had the fastest economic growth among ASEAN countries over the past five years and already possesses a high level of IT technology. Given Vietnam's economic and technological growth, I believe it's time to move Vietnam out of the CLMV group).</p>
            <p> Wishing you all the best.</p>
            <p>Does the paper provide a comprehensive overview of the policy and the context of its implementation in a way which is accessible to a general reader?</p>
            <p>Partly</p>
            <p>Is the discussion on the implications clearly and accurately presented and does it cite the current literature?</p>
            <p>Partly</p>
            <p>Are the recommendations made clear, balanced, and justified on the basis of the presented arguments?</p>
            <p>Partly</p>
            <p>Reviewer Expertise:</p>
            <p>regionalism, ASEAN</p>
            <p>I confirm that I have read this submission and believe that I have an appropriate level of expertise to confirm that it is of an acceptable scientific standard, however I have significant reservations, as outlined above.</p>
        </body>
        <sub-article article-type="response" id="comment14972-420713">
            <front-stub>
                <contrib-group>
                    <contrib contrib-type="author">
                        <name>
                            <surname>putra</surname>
                            <given-names>bama andika</given-names>
                        </name>
                        <aff>University of Bristol School of Sociology Politics and International Studies, Bristol, England, UK</aff>
                    </contrib>
                </contrib-group>
                <author-notes>
                    <fn fn-type="conflict">
                        <p>
                            <bold>Competing interests: </bold>The author declares no competing interests</p>
                    </fn>
                </author-notes>
                <pub-date pub-type="epub">
                    <day>19</day>
                    <month>11</month>
                    <year>2025</year>
                </pub-date>
            </front-stub>
            <body>
                <p>Thank you for the comments. Please find below my responses:</p>
                <p> </p>
                <p> 
                    <underline>
                        <bold>Reviewer 2, comment 1 (a)</bold>
                    </underline>: Update or contextualize data on digital readiness. Provide new indicators from more recent sources or explain that the Cisco 2021 figures are a pre-pandemic baseline. This will get rid of &#x201c;static&#x201d; as a part of the title and make it seem less like development, while the reader will easily understand the state of much of the ASEAN data this article uses.</p>
                <p> 
                    <bold>Response: </bold>I agree with this suggestion. CISCO no longer updates their figures, as in 2023-2024, they have changed to cover a more specific index on AI readiness, rather than digital readiness. Consequently, several of the previous figures that this article benefits from using, no longer can be used due to the different components assessed. I have decided to use the ITU&#x2019;s ICT development index of 2024, which provides an overview on ICT usage (prospects and challenges), and allows comparison between Southeast Asian states. The revised paragraph in (third paragraph of section 1): &#x201c;However, Southeast Asia is a profoundly diverse region. A look into the International Telecommunication Union&#x2019;s (ITU) 2024 Information, Technology, and Communication (ICT) Development Index (Table 1 below) reveals how the region&#x2019;s nations have diverse conditions based on the pillars of universal connectivity (indicators related to the people, households, communities, and business) and indicators of the enablers of connectivity (infrastructure, affordability, safety and security, device, and skills) [10]. The comparison below compares the scores between 2023 and 2024 to provide an overview of changes and trends in the region&#x201d;</p>
                <p> </p>
                <p> </p>
                <p> 
                    <underline>
                        <bold>Reviewer 2, comment 1(b):</bold>
                    </underline> Broaden the comparative context. Relate to known and loved telehealth successes when discussing ASEAN&#x2019;s efforts</p>
                <p> 
                    <bold>Response: </bold>In the second last paragraph of the introduction section, I outline several examples of the telehealth platforms established within the region, which has notably attracted positive responses by the community. The explanation covering this: &#x201c;A contributor to such disparities is the ASEAN member states' undertaking of telehealth initiatives at their own pace and initiative. Take, for example, health consultation applications such as Halodoc (Indonesia), elderly health monitoring such as DoCare Protect (Thailand), coordination of community support for dementia patients like Dementia Friends application (Singapore), and the diagnosing of patients through chat such as OneNUHS Health Chatbox (Singapore) and CekMata (Indonesia) [11&#x2013;15]. During the COVID-19 pandemic, Indonesia&#x2019;s PeduliLindungi and Malaysia&#x2019;s Mysejahtera were influential in providing individual COVID-19-related information to all its citizens [16].&#x201d; Furthermore, as means to display more &#x2018;Asian&#x2019; and universal trend of telehealth, I have incorporated a notable example from India&#x2019;s success in &#x2018;eSanjevaani&#x2019;.</p>
                <p> </p>
                <p> 
                    <underline>
                        <bold>Reviewer 2, comment 1(c):</bold>
                    </underline> Clarify policy background details. Explain what that is, in lay terms, CMLV minority representative in ASEAN&#x2014;as the article does on numerous occasions but is unsure if every term has been covered. Be very clear how the ASEAN Digital Masterplan is distinct from ASEAN Plus Three. This will maintain the accessibility of the article while adding more depth to its policy content.</p>
                <p> </p>
                <p> 
                    <underline>
                        <bold>Reviewer 2, comment 2:</bold>
                    </underline> The paper does discuss the implications of its proposals, and it does use a wide swathe of literature. However, the proposals could be more clearly supported by up-to-date sources. It adds a section that examines the implications of the recommendations, which is open on both sides. For example, some member states may not have the means or the institutions to implement common standards, and for that matter, not every country wants every aspect of their health run by the internet; even Malaysia lacks the broadband capacity to support telehealth.</p>
                <p> Finally, the number of sources used in the paper is appropriate, with over 30 references to other academic sources, World Bank reports, and other authoritative documents. However, the author could aim to find slightly more up-to-date literature that bears obvious relevance to the implications of the problem. While many sources are used from 2020-2021, it is a justifiable focus due to the digital health issues arising in the early times of the pandemic. Regarding the discussion clarity, the author successfully expresses key points. However, at times, they may seem a little too scattered; for example, concepts of &#x201c;different commitments&#x201d; and a source on the ASEAN development gap are referred to several times.</p>
                <p> 
                    <bold>Response: </bold>On the first point, I would argue that the reviewer&#x2019;s case on Malaysia is in contrast to the result of my research. A look into several recently published literatures shows that Malaysia is more than capable in enhancing their telehealth environment and are not impeded by broadband capacity. Examples: 
                    <ext-link ext-link-type="uri" xlink:href="https://www.sciencedirect.com/science/article/pii/S3050837125000311">https://www.sciencedirect.com/science/article/pii/S3050837125000311</ext-link>
                </p>
                <p> 
                    <ext-link ext-link-type="uri" xlink:href="https://www.healthcareitnews.com/news/asia/2000-telehealth-kiosks-be-deployed-rural-malaysia">https://www.healthcareitnews.com/news/asia/2000-telehealth-kiosks-be-deployed-rural-malaysia</ext-link>
                </p>
                <p> Therefore, although this is a high possibility case in rural areas of Malaysia, the evidence does not show an obvious pattern of concern, which therefore leads me to exclude this example.</p>
                <p> On the second point, yes, I have updated the two tables used for this study. To replace CISCO&#x2019;s digital readiness index 2021, I opted for the ITU ICT development index 2024. Meanwhile, Table 2&#x2019;s figure is updated to the 2023 figures (unfortunately, no published figure for 2024 is currently available).</p>
                <p> On the third point, the structure follows the journal&#x2019;s policy brief recommendation, and starts by exploring the policy options, why they are selected, and the positive and negative implications. This is followed by an explanation on which solution is preferred in the study. Therefore, although the idea of commitment is scattered, it still follows the structure intended.</p>
                <p> </p>
                <p> 
                    <underline>
                        <bold>Reviewer 2, comment 3:</bold>
                    </underline>
                </p>
                <p> a) Develop analytical explanations in greater detail: Include more specific implications of the disparities discovered regarding the telehealth policy. For example, how a low ICT infrastructure or poor governance in one of the states would prevent the successful implementation of a telehealth program over the region; can be supported with a recent case study or analysis.</p>
                <p> b) Use more up-to-date sources: If possible, use some recent evaluations to prove impact and current achievements, post-COVID digital health progress reports, or academic research on the telemedicine adoption.</p>
                <p> c) Offer policies and studies proving the potential for improvement: Include the examples of implementation where negative implications were rapidly reduced. For example, where all the surveillance worries exist, the author can point to examples of regional policy papers or critiques suggesting the implementation of data privacy standards.</p>
                <p> d) Work on eliminating redundancy: To avoid repeating the same ideas, combine the information on the ASEAN Way benefits and commitment of the member states, and active participation of the human rights experts, etc.</p>
                <p> 
                    <bold>Response: </bold>In the revised fifth paragraph of section 3, I explore how the differences of taken policies is a possibility, however, as the context is ASEAN, there is an expectation that the introduced policies are normative in nature, rather than imposing. The revised paragraph: &#x201c;Recommendations one and two offer a number of positive benefits for ASEAN and its member states. Most importantly, the recommendation to standardize the regulatory framework and facilitate investments in the digital health sector is consistent with the &#x2018;ASEAN Way.&#x2019; The ASEAN Way is ASEAN&#x2019;s foundational norms for the conduct of international relations in the Southeast Asian region, placing heavy emphasis on non-interference, consensus decision-making, and the pacific settlement of disputes [27&#x2013;29]. Telehealth is a sector that has been shown to be vital for the Southeast Asian region and will continue to be in a post-pandemic health landscape. The recommended provisions ensure that it does not impose policies that would pressure ASEAN member states to adopt predetermined policies in the digital health sector, as the provisions themselves are mainly normative. It merely continues existing efforts to explore other means to accelerate the telehealth landscape in Southeast Asia through ASEAN.&#x201d;</p>
                <p> On the second point, the data has been updated to the 2023 and 2024 figures. On the third point, paragraphs 2 and 3 explores these ideas, by looking at recent reports and publications that cover ASEAN&#x2019;s existing regulatory frameworks in telehealth, and the potential relevance of the AIPF to be utilized on this occasion</p>
                <p> </p>
                <p> 
                    <underline>
                        <bold>Reviewer 2, comment 4(a)</bold>
                    </underline>: However, the recommendations section is only partly satisfactory: although the article justifies the recommendations, some elements of justification are missing or could be expanded. A stronger justification could refer to existing evidence of how standardization has affected other regions or other sectors if any studies exist (e.g. the European Union&#x2019;s experience of e-health and interoperability).</p>
                <p> 
                    <bold>Reviewer 2, comment 5(a):</bold> Strengthen the evidence base for each recommendation: A little more explanation or an example or two to show why these interventions are likely to work is needed (Recommendation 1 and 2).</p>
                <p> 
                    <bold>Response: </bold>I have added several recent reports and studies suggesting how the EU&#x2019;s telehealth environment increased due to introduced regional initiatives (revisions in the second paragraph of section 3). The revisions: &#x201c;A standardized regulatory framework would also establish equal grounds for cybersecurity measures. Since telehealth is a substantial technological development, cybersecurity threats are inevitable. This first recommendation should address such ASEAN-identified threats and possible scenarios, fostering cybersecurity frameworks such as a single certification approach for the Southeast Asian region. Doing so ensures that both ASEAN member states and the private sectors can build synergy in their programs, as slightly mentioned in the ASEAN Digital Masterplan 2025 [16]. As seen in past reports and studies, the experience of telehealth in the European Union shows that unified responses can lead to significant health trends in the region [22,23].&#x201d;</p>
                <p> </p>
                <p> </p>
                <p> 
                    <underline>
                        <bold>Reviewer 2, comment 4(b)</bold>
                    </underline>: Similarly, while recommendation 2 is justified by the need for investment, it introduces the concept of a &#x201c;telehealth sandbox,&#x201d; which is not explained above or supported by any evidence of its successful implementation in ASEAN. Additionally, the financial underpinning of a &#x201c;telehealth sandbox&#x201d; remains unmentioned &#x2013; would it rely on donor funding, and how would benefits be shared with countries of more questionable digital ecosystem strength? Due to the absence of these two elements, the recommendations feel only somewhat justified &#x2013; theoretically sound but without enough evidence to believe that they can be carried out successfully.</p>
                <p> 
                    <underline>
                        <bold>Reviewer 2, comment 4(c)</bold>
                    </underline>: Center equity and inclusion: Rather than fully abstract the recommendations immediately above, the author could include provisions within their design requiring them to assist weaker member states more explicitly. For instance, in the case of Recommendation 2, the mandate of the telehealth investment initiative could specify the closing of the digital gap &#x2013; or connectivity to non-capital cities &#x2013; including rural and under-served communities and digital literacy programs in Cambodia, Laos, Myanmar, etc. Integrate these protections into the recommendation plan: to fully justify the recommendations given the possibility of failure, the author should add policy safeguards. For example, Recommendation 1 could add the development of a region-wide data privacy standard or even more guards, like interoperability guidelines that restrict sharing of data per privacy safeguards. Similarly, Recommendation 2 could add governance for the sandbox &#x2013; does ASEAN have its digital health ethics board?</p>
                <p> 
                    <bold>Response:</bold> The second recommendation is not intentionally made to be imposing a particular system or mechanism. The reason for this is that, if for example, the system of financial underpinning is determined for the sandbox, there is the fear that some ASEAN nations would not agree with the specified terms. As seen in Table 1, the disparity of digital readiness, and the disparity of telehealth among ASEAN member states leads to the idea that these states have different national interests as they are in distinct stages of ICT development.</p>
                <p> On the second point of revision, I have revised this paragraph to also mention that the second recommendation can also lead to the closing of the digital gap in the long run. Revised sentences: &#x201c;The second recommendation is for ASEAN to enhance investments in the digital health sector. Given that most digital health initiatives during COVID-19 originated in the private sector, it would be ideal for ASEAN to establish a private-sector-supported telehealth sandbox to work on specific telehealth elements across the region. Collaborating with ASEAN member state governments, donors, and the private sector provides greater exposure to the importance of digital health initiatives in Southeast Asia and enables the exploration of new technological innovations, which allows the closure of the digital gap in the long run&#x201d;</p>
                <p> </p>
                <p> </p>
                <p> 
                    <underline>
                        <bold>Reviewer 2, comment 5(c)</bold>
                    </underline>: Center equity and inclusion: Rather than fully abstract the recommendations immediately above, the author could include provisions within their design requiring them to assist weaker member states more explicitly. For instance, in the case of Recommendation 2, the mandate of the telehealth investment initiative could specify the closing of the digital gap &#x2013; or connectivity to non-capital cities &#x2013; including rural and under-served communities and digital literacy programs in Cambodia, Laos, Myanmar, etc. Integrate these protections into the recommendation plan: to fully justify the recommendations given the possibility of failure, the author should add policy safeguards. For example, Recommendation 1 could add the development of a region-wide data privacy standard or even more guards, like interoperability guidelines that restrict sharing of data per privacy safeguards. Similarly, Recommendation 2 could add governance for the sandbox &#x2013; does ASEAN have its digital health ethics board?</p>
                <p> 
                    <bold>Response: </bold>I agree with this suggestion. The revisions made is in the second last paragraph of section 3, which explains that concerns on surveillance and privacy can potentially be countered by developing a regional data privacy charter for health technologies. The revised paragraph: &#x201c;Another concern that equally affects recommendations one and two is the implications of the increased surveillance tools in telehealth. A critical feature of the Southeast Asian region is the diversity of government systems among the member states, leading to diverse human rights appreciation. If investments are directed to programs that advance application surveillance tools in digital check-in systems and contact tracing technologies, there would be a concern about privacy infringements. ASEAN is known to be inconsistent with its human rights standards, seeing the heavy emphasis placed on the promotion of human rights (rather than protection) in the ASEAN Intergovernmental Commission on Human Rights, criticisms over the culture and sovereignty-subjected human rights outlined in the ASEAN Human Rights Declaration, and the blind-eye placed in human rights atrocities taking place in Myanmar [35&#x2013;38]. Nevertheless, concerns such as that in the realms of surveillance and privacy can be countered trough the adoption of a regional data privacy charter for health technologies. The second recommendation aims to accelerate the telehealth landscape of Southeast Asian states. Considering the sensitivity of human rights in the more authoritarian states of ASEAN, the intention to advance digital health could severely backlash the organization if such technologies are not balanced with proper care over privacy rights.&#x201d;</p>
                <p> </p>
                <p> </p>
                <p> 
                    <underline>
                        <bold>Reviewer 2, comment 6:</bold>
                    </underline> Key Issues to address for an acceptable Scientific Standard: The author must attend to several concerns raised above to reach an acceptable scholarly standard. Incorporate updated data and sources: using 2021 data without explaining that it is missing 2022 context is a significant limitation. Expand analytic depth: the article&#x2019;s current version pays lip service to the problem&#x2014;uneven readiness&#x2014;and does not explain how and why this manifests. Assess feasibility of recommendations: any but the most cursory commentary should at least consider the feasibility of its proposals. In this case, the author needs at least a token analysis of the political and financial feasibility for his recommendations&#x2014;for example, how it might be possible to achieve consensus on a framework or how the less developed members can be anticipated to afford and/or adopt their preferred measures. Without feasible reasoning, the recommendations come across as speculative and divorced from practical considerations, which weakens their persuasive power. Address privacy and rights safeguards. Due to valid concerns about surveillance and privacy violations, this might be an opportunity to discuss necessary safeguards. Eliminate redundancy and improve clarity. There are standards for scholarly prose, and one of them is that writing should be concise and to the point. That applies to the recommendations section.</p>
                <p> 
                    <bold>Response: </bold>These points are responded in comment specific responses of number 1-5</p>
                <p> </p>
                <p> 
                    <underline>
                        <bold>Reviewer 2, comment 7:</bold>
                    </underline> Be careful about including Vietnam in the group of underdeveloped (less developed) ASEAN countries (CLMV), based on OECD's data, Vietnam has had the fastest economic growth among ASEAN countries over the past five years and already possesses a high level of IT technology. Given Vietnam's economic and technological growth, I believe it's time to move Vietnam out of the CLMV group</p>
                <p> 
                    <bold>Response: </bold>Thank you for this comment. I agree with this and revised the sixth paragraph by explaining that a notable exception in the CMLV is Vietnam, which has shown great progress towards its economy and technological advancements in the past decade. The revised paragraph: &#x201c;Nevertheless, the proposed recommendations could have some adverse outcomes. For the first recommendation, there should be an expectation of differing commitments, as reflected in the need to regulate the digital health initiative in Southeast Asia. Some ASEAN member states have a strong prospect of emphasizing traditional interventions in medical care [30]; meanwhile, others may not have the financial capacity to commit to a single framework. The regional organization's development gap and disparity among ASEAN members are recurring themes [31&#x2013;33]. The term' CMLV' is used to represent the fragility of the newer members of ASEAN, Cambodia, Myanmar, Laos, and Vietnam, abiding by ASEAN&#x2019;s fast-paced norm development [32]. A look at the current state of ASEAN states&#x2019; ICT development and telehealth (Tables 1 and 2) also shows that the CMLV is among the states that struggle to demonstrate readiness to advance their digital health sectors (minus Vietnam, which has accelerated its ICT and economic developments in the past decade) [20,21]. The disparity of digital readiness within a state&#x2019;s borders should also be considered. As Das and Zhang mentioned at the start of the COVID-19 pandemic, those not digitally versed (within a state) have struggled with the vast digital responses imposed by their governments [34].&#x201d;</p>
            </body>
        </sub-article>
    </sub-article>
    <sub-article article-type="reviewer-report" id="report409548">
        <front-stub>
            <article-id pub-id-type="doi">10.5256/f1000research.182503.r409548</article-id>
            <title-group>
                <article-title>Reviewer response for version 1</article-title>
            </title-group>
            <contrib-group>
                <contrib contrib-type="author">
                    <name>
                        <surname>Singh</surname>
                        <given-names>Vanita</given-names>
                    </name>
                    <xref ref-type="aff" rid="r409548a1">1</xref>
                    <role>Referee</role>
                </contrib>
                <aff id="r409548a1">
                    <label>1</label>Management Development Institute, Gurugram, India</aff>
            </contrib-group>
            <author-notes>
                <fn fn-type="conflict">
                    <p>
                        <bold>Competing interests: </bold>No competing interests were disclosed.</p>
                </fn>
            </author-notes>
            <pub-date pub-type="epub">
                <day>9</day>
                <month>10</month>
                <year>2025</year>
            </pub-date>
            <permissions>
                <copyright-statement>Copyright: &#x00a9; 2025 Singh V</copyright-statement>
                <copyright-year>2025</copyright-year>
                <license xlink:href="https://creativecommons.org/licenses/by/4.0/">
                    <license-p>This is an open access peer review report distributed under the terms of the Creative Commons Attribution Licence, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.</license-p>
                </license>
            </permissions>
            <related-article ext-link-type="doi" id="relatedArticleReport409548" related-article-type="peer-reviewed-article" xlink:href="10.12688/f1000research.165762.1"/>
            <custom-meta-group>
                <custom-meta>
                    <meta-name>recommendation</meta-name>
                    <meta-value>approve-with-reservations</meta-value>
                </custom-meta>
            </custom-meta-group>
        </front-stub>
        <body>
            <p>While the policy brief provides a thoughtful overview of ASEAN&#x2019;s telehealth landscape, there are notable gaps that affect its comprehensiveness and timeliness.</p>
            <p> -First, the omission of India&#x2019;s eSanjeevani telehealth platform represents a missed opportunity for regional benchmarking. India&#x2019;s large-scale, government-led teleconsultation model successfully implemented across multiple states offers valuable lessons in scalability, digital inclusion, and public health integration that could inform ASEAN&#x2019;s regional strategies, especially for lower-income members seeking to expand access.</p>
            <p> Second, the brief&#x2019;s reliance on the 2021 CISCO Digital Readiness Index raises concerns about the validity of its conclusions. Considerable progress in digital infrastructure, health informatics, and broadband penetration has occurred in many ASEAN countries since then, particularly in Indonesia, Vietnam, and the Philippines. Citing only 2021 data risks portraying a static view of digital capacity and underrepresents recent advancements driven by post-pandemic recovery investments.</p>
            <p> Given that digital readiness evolves rapidly, the brief would benefit from either integrating updated indicators (e.g., 2023&#x2013;2024 ICT Development Index or World Bank Digital Adoption Index) or explicitly acknowledging the limitations of using older data. Without this, the policy recommendations may appear misaligned with the current realities of ASEAN&#x2019;s digital transformation and telehealth maturity.</p>
            <p> 
                <bold>-</bold>Analytical Depth is missing. The proposed causal linkages may be explored in-depth.
                <bold> </bold>The brief could more explicitly link disparities in digital readiness to the specific challenges of implementing telehealth policy (e.g., data governance, funding inequities, or ICT infrastructure).</p>
            <p> 
                <bold>-</bold>While the recommendations are sound, more analysis of their political and financial feasibility at the ASEAN level would be useful. For instance, how might resource-limited countries practically adopt common standards?</p>
            <p> 
                <bold>-</bold>The discussion on surveillance and privacy is commendable but could benefit from concrete policy safeguards&#x2014;for instance; Encouraging ASEAN to develop a Regional Data Privacy Charter for health technologies.</p>
            <p> -Section 3 (&#x201c;The way forward&#x201d;) could be more concise&#x2014;some paragraphs repeat earlier points made in Sections 1 and 2.</p>
            <p>Does the paper provide a comprehensive overview of the policy and the context of its implementation in a way which is accessible to a general reader?</p>
            <p>Partly</p>
            <p>Is the discussion on the implications clearly and accurately presented and does it cite the current literature?</p>
            <p>Partly</p>
            <p>Are the recommendations made clear, balanced, and justified on the basis of the presented arguments?</p>
            <p>Partly</p>
            <p>Reviewer Expertise:</p>
            <p>Digital health; health policy, public health</p>
            <p>I confirm that I have read this submission and believe that I have an appropriate level of expertise to confirm that it is of an acceptable scientific standard, however I have significant reservations, as outlined above.</p>
        </body>
        <sub-article article-type="response" id="comment14971-409548">
            <front-stub>
                <contrib-group>
                    <contrib contrib-type="author">
                        <name>
                            <surname>putra</surname>
                            <given-names>bama andika</given-names>
                        </name>
                        <aff>University of Bristol School of Sociology Politics and International Studies, Bristol, England, UK</aff>
                    </contrib>
                </contrib-group>
                <author-notes>
                    <fn fn-type="conflict">
                        <p>
                            <bold>Competing interests: </bold>The authors declare no competing interests</p>
                    </fn>
                </author-notes>
                <pub-date pub-type="epub">
                    <day>19</day>
                    <month>11</month>
                    <year>2025</year>
                </pub-date>
            </front-stub>
            <body>
                <p>
                    <underline>
                        <bold>Reviewer 1, comment 1:</bold>
                    </underline>
                </p>
                <p> First, the omission of India&#x2019;s eSanjeevani telehealth platform represents a missed opportunity for regional benchmarking. India&#x2019;s large-scale, government-led teleconsultation model successfully implemented across multiple states offers valuable lessons in scalability, digital inclusion, and public health integration that could inform ASEAN&#x2019;s regional strategies, especially for lower-income members seeking to expand access.</p>
                <p> 
                    <bold>Response: </bold>I agree with this comment. I revised the second last paragraph of the introduction section to explain how the vast development of digital health platforms in Southeast Asia follows the success of other platforms in Asia, such as that of eSanjeevani. The revised paragraph: &#x201c;A contributor to such disparities is the ASEAN member states' undertaking of telehealth initiatives at their own pace and initiative. Take, for example, health consultation applications such as Halodoc (Indonesia), elderly health monitoring such as DoCare Protect (Thailand), coordination of community support for dementia patients like Dementia Friends application (Singapore), and the diagnosing of patients through chat such as OneNUHS Health Chatbox (Singapore) and CekMata (Indonesia) [11&#x2013;15]. During the COVID-19 pandemic, Indonesia&#x2019;s PeduliLindungi and Malaysia&#x2019;s Mysejahtera were influential in providing individual COVID-19-related information to all its citizens [16]. As Clavier and Ghesquiere mentioned, &#x201c;Digital solutions have been the signature of Southeast Asia&#x2019;s response to COVID-19&#x201d; [1]. These initiatives are extensions to already successful telehealth platform&#x2019;s in Asia such as India&#x2019;s&#x00a0;
                    <italic>eSanjeevani</italic>, which promotes inclusivity through the bridging of the urban-rural divide through equitable healthcare access for all [16]&#x201d;</p>
                <p> </p>
                <p> 
                    <underline>
                        <bold>Reviewer 1, comment 2:</bold>
                    </underline>
                </p>
                <p> Second, the brief&#x2019;s reliance on the 2021 CISCO Digital Readiness Index raises concerns about the validity of its conclusions. Considerable progress in digital infrastructure, health informatics, and broadband penetration has occurred in many ASEAN countries since then, particularly in Indonesia, Vietnam, and the Philippines. Citing only 2021 data risks portraying a static view of digital capacity and underrepresents recent advancements driven by post-pandemic recovery investments. Given that digital readiness evolves rapidly, the brief would benefit from either integrating updated indicators (e.g., 2023&#x2013;2024 ICT Development Index or World Bank Digital Adoption Index) or explicitly acknowledging the limitations of using older data. Without this, the policy recommendations may appear misaligned with the current realities of ASEAN&#x2019;s digital transformation and telehealth maturity.</p>
                <p> 
                    <bold>Response: </bold>I have revised the Table 1 to include the results of the ITU&#x2019;s ICT Development Index 2024 as means to show how diverse the region&#x2019;s universal connectivity and enablers of connectivity indicators. It does so by displaying figures between 2023 and 2024 (to show trends), and how Southeast Asian states&#x2019; scores differently with one another (to reflect disparities). The changed paragraph explaining this (third paragraph of the introduction section): &#x201c;However, Southeast Asia is a profoundly diverse region. A look into the International Telecommunication Union&#x2019;s (ITU) 2024 Information, Technology, and Communication (ICT) Development Index (Table 1 below) reveals how the region&#x2019;s nations have diverse conditions based on the pillars of universal connectivity (indicators related to the people, households, communities, and business) and indicators of the enablers of connectivity (infrastructure, affordability, safety and security, device, and skills) [10]. The comparison below compares the scores between 2023 and 2024 to provide an overview of changes and trends in the region&#x201d;</p>
                <p> </p>
                <p> </p>
                <p> 
                    <underline>
                        <bold>Reviewer 1, comment 3:</bold>
                    </underline>
                </p>
                <p> Analytical Depth is missing. The proposed causal linkages may be explored in-depth.
                    <bold>&#x00a0;</bold>The brief could more explicitly link disparities in digital readiness to the specific challenges of implementing telehealth policy (e.g., data governance, funding inequities, or ICT infrastructure).</p>
                <p> 
                    <bold>Response: </bold>I agree that linkages needed to be made more in-depth related to the disparities in digital readiness. In the last paragraph of section 2, I revised the arguments to incorporate the high possibility that disparities occurs due to issues of data governance, funding inequities, and lack of ICT infrastructures as lingering challenges for Southeast Asian states.</p>
                <p> </p>
                <p> 
                    <underline>
                        <bold>Reviewer 1, comment 4</bold>
                    </underline>: While the recommendations are sound, more analysis of their political and financial feasibility at the ASEAN level would be useful. For instance, how might resource-limited countries practically adopt common standards?</p>
                <p> 
                    <bold>Response: </bold>The recommendations 1 and 2 provided, as this is the context of ASEAN, are in the forms of normative suggestions that could be adopted by ASEAN. The revisions made in the fifth paragraph of section 3 emphasizes this, meanwhile, the previous paragraph also acknowledges that if there are financial difficulties encountered, one potential solution is to accelerate collaborations between the different stakeholders within a state. The revised paragraph: &#x201c;Recommendations one and two offer a number of positive benefits for ASEAN and its member states. Most importantly, the recommendation to standardize the regulatory framework and facilitate investments in the digital health sector is consistent with the &#x2018;ASEAN Way.&#x2019; The ASEAN Way is ASEAN&#x2019;s foundational norms in the conduct of international relations in the Southeast Asian region, by placing heavy emphasis on the importance of non-interference, consensus decision-making, and pacific settlement of disputes [27&#x2013;29]. Telehealth is a sector that has shown to be vital for the Southeast Asian region and will continue to be in a post-pandemic health landscape. The recommended provisions ensure that it does not impose policies in which ASEAN member states would be pressured to undertake pre-determined policies concerning the digital health sector, as the provisions itself are mainly normative in nature. It merely continues existing efforts to explore other means to accelerate the telehealth landscape in Southeast Asia through ASEAN&#x201d;</p>
                <p> </p>
                <p> </p>
                <p> 
                    <underline>
                        <bold>Reviewer 1, comment 5:</bold>
                    </underline>&#x00a0;The discussion on surveillance and privacy is commendable but could benefit from concrete policy safeguards&#x2014;for instance; Encouraging ASEAN to develop a Regional Data Privacy Charter for health technologies.</p>
                <p> Reviewer 2, comment 5(c): Center equity and inclusion: Rather than fully abstract the recommendations immediately above, the author could include provisions within their design requiring them to assist weaker member states more explicitly. For instance, in the case of Recommendation 2, the mandate of the telehealth investment initiative could specify the closing of the digital gap &#x2013; or connectivity to non-capital cities &#x2013; including rural and under-served communities and digital literacy programs in Cambodia, Laos, Myanmar, etc. Integrate these protections into the recommendation plan: to fully justify the recommendations given the possibility of failure, the author should add policy safeguards. For example, Recommendation 1 could add the development of a region-wide data privacy standard or even more guards, like interoperability guidelines that restrict sharing of data per privacy safeguards. Similarly, Recommendation 2 could add governance for the sandbox &#x2013; does ASEAN have its digital health ethics board?</p>
                <p> 
                    <bold>Response:</bold> I agree with this suggestion. The revisions made is in the second last paragraph of section 3, which explains that concerns on surveillance and privacy can potentially be countered by developing a regional data privacy charter for health technologies. The revised paragraph: &#x201c;Another concern that equally affects recommendations one and two is the implications of the increased surveillance tools in telehealth. A critical feature of the Southeast Asian region is the diversity of government systems among the member states, leading to diverse human rights appreciation. If investments are directed to programs that advance application surveillance tools in digital check-in systems and contact tracing technologies, there would be a concern about privacy infringements. ASEAN is known to be inconsistent with its human rights standards, seeing the heavy emphasis placed on the promotion of human rights (rather than protection) in the ASEAN Intergovernmental Commission on Human Rights, criticisms over the culture and sovereignty-subjected human rights outlined in the ASEAN Human Rights Declaration, and the blind-eye placed in human rights atrocities taking place in Myanmar [35&#x2013;38]. Nevertheless, concerns such as that in the realms of surveillance and privacy can be countered trough the adoption of a regional data privacy charter for health technologies. The second recommendation aims to accelerate the telehealth landscape of Southeast Asian states. Considering the sensitivity of human rights in the more authoritarian states of ASEAN, the intention to advance digital health could severely backlash the organization if such technologies are not balanced with proper care over privacy rights.&#x201d;</p>
                <p> </p>
                <p> </p>
                <p> 
                    <underline>
                        <bold>Reviewer 1, comment 6:</bold>
                    </underline>
                </p>
                <p> Section 3 (&#x201c;The way forward&#x201d;) could be more concise&#x2014;some paragraphs repeat earlier points made in Sections 1 and 2.</p>
                <p> 
                    <bold>Response: </bold>Revised throughout the section.</p>
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