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Research Article

Can work-related stress and job satisfaction affect job commitment among nurses? A cross-sectional study

[version 1; peer review: 3 approved with reservations]
PUBLISHED 22 Feb 2018
Author details Author details
OPEN PEER REVIEW
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Abstract

Background: Considering the significant role of nurses in health care and the importance of commitment in public health, the aim of this study was to examine the association between work-related stress, and job satisfaction and commitment among nurses.
Methods: This cross-sectional study has been performed among 100 nurses working in a teaching hospital affiliated to Mazandaran University of Medical Sciences, northern Iran, in 2015. The participants were assessed by standard questionnaires on work-related stress, and job satisfaction and commitment. Descriptive indexes were analysed via regression and correlation.
Results: The participants were aged between 25 and 45 years. In total, 85% of nurses held a bachelor degree and the rest were postgraduates. Most of the nurses (77%) had experience in their job for more than 10 years. Total score of mean job commitment showed a high score among nurses (102.9±8.9); job satisfaction also showed a mean of (261.6±27.44). Total score of work-related stress was (112.0±11.99). The results indicated that job satisfaction and work-related stress explained 54% of variance in job commitment. The overall job satisfaction (Beta = 0.471, p<0.05) and overall work stress (Beta = -0.635, p<0.102) influenced job commitment.
Conclusion: The results of the present study showed that work stress and job satisfaction affects job commitment among nurses. Therefore, it is advisable to pay more attention to job satisfaction and stress in these sensitive occupations, to promote commitment and job efficacy.

Keywords

nurse, work-related stress, job satisfaction, commitment, management

Introduction

Hospital units are the most stressful places in hospitals and hospital successful management depends on multiple collaboration of disciplines, such as nurses1,2. Job performance and outcomes are inter-related to some psychological and social factors, such as job environment and leadership, positive attitude and efficacy, satisfaction, and commitment36. A strong relationship between job satisfaction and job commitment has been previously revealed7,8. Moreover, a relationship between job commitment, job satisfaction, work experience, organizational collaboration and organizational justice has also been found. For example, Hoogendoorn et al. believed workers undertake duties with higher responsibility when they have commitment to the job9.

Job commitment, its determinants and consequences have received significant attention in the literature, since commitment is related to many organizational indicators. Wang et al. pointed out that organizational commitment is “the comparative power of a person’s identification with and participation in a specific organization”10. Organizational commitment can be found in the literature very frequently, with three fundamental components related to its definition: affective (employees are emotionally attached to organization), continuance (employees' commitment), and normative (employees’ feeling to remain in the organization)1113. Some studied show that mortality and morbidity of most fire fighters are related both directly or indirectly to their stressful work condition14,15. Moreover, according to Moran, emergency service organizations workers, including the ambulance service and rescue squads as well as the fire brigade, are exposed to both everyday stressors common to many work environments and extreme stressors of emergency events, including traumatic accidents or disasters16. Results from Bennett et al. on 78 United Kingdom fire fighters indicated a considerable amount of job stress7. Bowron also found similar results among emergency service workers17.

Lusa and colleagues assessed male rescue workers and fire-fighters and from fire brigades of Finland. They have reported high stress among these workers18. Murphy et al. indicated a relationship between work-based morale and job satisfaction of fire-fighters and paramedics. Conflict with managers was the job stressor that powerfully related to reports of poor work morale and low job satisfaction19. It has been revealed that low commitment among emergency working women was related with income, marital status, age, education and job satisfaction; singles, highly educated and low job experience were related with low job commitments20. A low mental health and higher job burnout among emergency workers than the general population has been revealed21,22. Cicei found a relationship between work stress and the three dimensions of organizational commitment23, while Li et al. revealed a relationship between work satisfaction and job stress24.

Reviewing previous studies indicates that they are mostly focused on teachers and there are very few studies conducted regarding commitment-related factors among domestic health care professionals25,26. Performances in these kinds of jobs are critically related to life or death of people. Therefore, the aim of this study was to investigate the role of job satisfaction and work stress in organizational commitment among nurses at a hospital in Iran.

Methods

Study design and participants

This was a cross-sectional, correlational study aimed at investigating role of job satisfaction and work-related stress in organizational commitment among nurses working in Imam Teaching Hospital affiliated to Mazandaran University of Medical Sciences, Sari, Iran in June to September 2015. Approval from the Ethics Committee of Mazandaran University of Medical Sciences for the study, as well as written informed consent from nurses for participation, was obtained (approval number: IR.Mazums.rec.95.2350).

The study population included all 138 nurses who worked in hospitals, of them 100 nurses gave consent to participate in this study and completed the questionnaires. In order to keep confidence of samples, names were not recorded and the overall results were reported to the organization without any personal information. The researcher contacted the hospital and explained the aim of study and after agreement of supervisors, nurses were invited to participate. The inclusion criteria were having at least a Bachelor of Science degree in nursing and one year job experience. The participants were insured that their results will be kept confidently and there is no need to fill their name on the questionnaires.

Questionnaires

Organizational commitment. Allen and Meyers’s Organizational Commitment scale includes sub-scales such as Affective Organizational Commitment (AOC), Continuance Organizational Commitment (COC) and Normative Organizational Commitment (NOC). This questionnaire comprises 24 items scoring in 7 options from absolutely agree to absolutely disagree27. Reliability and validity of the scale has been approved in several studies in Iran12,28. A study reported Cronbach’s alpha ranging from 0.74 to 0.83 and inter correlation for AOS is 0.49 (p<0.05), for COS is 0.22 (p<0.05) and 0.12 (p<0.05) is for NOS27. The participants filled out the questionnaires themselves during their work hours when they had free time to feel comfortable in the nurse rest room. Please see Supplementary File 1 for a Farsi translation used in the present study.

Job satisfaction. Job satisfaction was evaluated using the Job Descriptive Index (JDI) introduced by Smith et al. The JDI was selected as it was proved to be reliable and a valid measure of job satisfaction by many studies29,30. It was invented to evaluate satisfaction through 6 aspects: the work itself, pay, promotion, supervision, environment and co-workers. Participants were asked to describe a particular aspect of their job with a word or phrase. The validity of the above mentioned questionnaire was proved through content validity and factor analysis, which showed an acceptable level of validity. Reliability also was high r=0.93 (p=0.01)31,32. Please see Supplementary File 2 for a Farsi translation used in the present study.

Work-related stress. The HSE work-related stress questionnaire contains 35 items that enquire about ‘working conditions’ that are the potential causes of work related stress24. The working conditions relate to the 6 stressors of Management Standards. The answers of employees were based on how they feel about these aspects of their work: demand, control, support of authorities, supporting co-workers, relationship, role, changes. The questionnaire was developed by the Health and Safety Executive (HSE) and in China, each item has 5 options (never=1, seldom=2, sometimes=3, most of the time=4, always=5). Low scores indicate higher health and safety in aspect of stress, and higher scores means high stress. In order to survey the validity and reliability of this questionnaire, a previous study surveyed 749 military staff, selected via cluster sampling, from whole country. Please see Supplementary File 3 for a Farsi translation used in the present study.

Participants also completed the mental health questionnaire of Goldberg33. Reliability of this questionnaire in Cronbach alpha and split-half was 0.78 and 0.65, respectively. This result indicates appropriate reliability and validity for work stress questionnaire24.

Data analysis. Statistical Package for Social Sciences (SPSS; IBM, USA) version 16 was used to analyse the date. Descriptive indexes (frequencies) were analysed using ANOVA and regression with correlation applied to find out correlations between variables.

Results

The participants’ demographic characteristics are shown in Table 1.

Table 1. Demographic characteristics of nurses who participated in the study about work-related stress and job commitment.

DemographicN%
Age (years)25–356868
36–453232
46–5500
Academic degreeBachelor8282
Post-graduate1818
Marital statusSingle1010
Married8787
Divorce33
Work duration (years)1–51010
6–101313
11–154444
16–202323
21–2577
26–3033

Total mean score of job commitment was high among nurses (102.9±8.9). Moreover, mean total score of job satisfaction and work stresses were 261.6±27.44 and 112.0±11.99, respectively. Table 2 shows the regression between job commitment, work stress and job satisfaction.

Table 2. ANOVA for regression between job commitments, work stress and job satisfaction in nurses in Iran.

SourcesSSdfMSFP-value
Regression2.00221.00115.7450.0001
Residual6.168970.064
Total8.17099

Table 3 shows the adjusted R² of our model is 0.245 with the R² = 0.245, which means that the linear regression explains 24.5% of the variances of job commitment of samples. It means that the liner relationship between the variables (in other words R²=0.245), with F = 15.745 is significantly high, thus it can be assumed that there is a linear relationship between work stress, job satisfaction and job commitment variables in our model.

Table 3. Beta and t for regression model.

VariablesBetaSEStandard
beta
TP-value
Constant3.5110.4867.2280.000
Job satisfaction0.4710.1610.2772.9340.000
Work stress-0.6350.115-0.521-5.5170.000
R20.245Adjust. R20.230

In addition, overall job satisfaction (Beta = 0.471, p< 0.05) and total work stress (Beta = -0.635, p< 0.102) had an influence on job commitment. Therefore, job satisfaction and work stress significantly predicts job commitment.

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This is a portion of the data; to view all the data, please download the file.
Dataset 1.Raw data for all variables collected in the present study, including demographic variables, and results of the job commitment, job satisfaction and work-related stress questionnaires.

Discussion

Considering previous theories and study results, in an organization where employees have low job satisfaction and high work stress, levels of production and productivity will be critically low34. In such conditions of job commitment and job turnover35, less innovation and higher employee turnover rate of employees are seen frequently34. Asegid et al. stated that high work stress is a predictor of job dissatisfaction and intention to low job commitment36.

High job satisfaction and proper performance leads to a better work environment, higher cooperation among co-workers and commitment to the organization. Individuals who feel a of in work in line with various attitudes, such as salary or other compensation plans, may have low satisfaction and try to leave the organization3739.

It has been stated that there is a significant relationship between job satisfaction and the stress of medical emergency work places. High job stress and low job security in work places result in reduced job satisfaction40. Job stress leads to reduced job satisfaction, increased desertion and reduction quality of nursing care. Identifying nurses’ job problems and the solutions of removing stressful situations can lead to increased job satisfaction and reduced desertion and absence in work places41. In addition, the more stress leads to lower satisfaction and mental health status of nurses. The higher the nurses job stress, the more they experience work place accidents42.

In our study among nurses, the employees’ commitment is high; they were more likely to remain and work with the organization rather than leave the organization. Thus, organizational commitment is negatively correlated to affect turnover intention in our study environment. It has been advocated that employees who are emotionally associated to their organization are likely to remain with the organization past the age that would benefit them the most by retiring17. Although nursing is the second top stressful job position in the world, it seems satisfaction with work and commitment decreased their stress in this study. The finding of the present study is similar to the study by Seston et al., who found that job commitment is closely related to job satisfaction42.

Conclusions

The findings of the present study can help rescue-related organizations, such as health care professionals, in designing and developing strategies to enhance organizational commitment of the employees, which directly links with organizational performance, effectiveness and productivity. It may become one of the tools and guidance for further actions of management. In order to increase job commitment, leaders should provide enough facilities for staff, give appropriate benefits for those who perform well, and provide friendly and close relationships with staff. The organization also needs to understand the needs of the staff to provide social and mental support.

Data availability

Dataset 1: Raw data for all variables collected in the present study, including demographic variables, and results of the job commitment, job satisfaction and work-related stress questionnaires. Coding as follows: Marital Status- 1=Single, 2=Married, 3=Divorced; Education- 1=Bachelor, 2=Post-graduate; Record (work duration in year)- 1=1–5, 2=6–10, 3= 11–15, 4=16–20, 5=21–25, 6= 26–30; Commitment (Organizational Commitment)- 1= completely disagree, 2= very disagree, 3= disagree, 4= no opinion, 5=agree, 6=very agree, 7=completely agree; JDI(Job Descriptive Index)- 1=completely agree, 2=agree, 3= no opinion, 4= disagree, 5= completely disagree; WS (Work-related Stress)- 1=never, 2= seldom, 3= sometimes, 4=often, 5= always. DOI, 10.5256/f1000research.12595.d19251843

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Eskandari M and Heidari Gorji MA. Can work-related stress and job satisfaction affect job commitment among nurses? A cross-sectional study [version 1; peer review: 3 approved with reservations]. F1000Research 2018, 7:218 (https://doi.org/10.12688/f1000research.12595.1)
NOTE: If applicable, it is important to ensure the information in square brackets after the title is included in all citations of this article.
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Open Peer Review

Current Reviewer Status: ?
Key to Reviewer Statuses VIEW
ApprovedThe paper is scientifically sound in its current form and only minor, if any, improvements are suggested
Approved with reservations A number of small changes, sometimes more significant revisions are required to address specific details and improve the papers academic merit.
Not approvedFundamental flaws in the paper seriously undermine the findings and conclusions
Version 1
VERSION 1
PUBLISHED 22 Feb 2018
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68
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Reviewer Report 11 Jun 2018
Amir Emami Zeydi, Department of Medical-Surgical Nursing, School of Nursing and Midwifery, Mazandaran University of Medical Sciences, Sari, Iran 
Approved with Reservations
VIEWS 68
Thank you for allowing me to have the opportunity to review the manuscript entitled “Can work-related stress and job satisfaction affect job commitment among nurses? A cross-sectional study”.
In a cross sectional study, the authors evaluate the association between ... Continue reading
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HOW TO CITE THIS REPORT
Emami Zeydi A. Reviewer Report For: Can work-related stress and job satisfaction affect job commitment among nurses? A cross-sectional study [version 1; peer review: 3 approved with reservations]. F1000Research 2018, 7:218 (https://doi.org/10.5256/f1000research.13639.r31149)
NOTE: it is important to ensure the information in square brackets after the title is included in all citations of this article.
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23
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Reviewer Report 27 Apr 2018
Marcello Campagna, Department of Medical Sciences and Public Health, University of Cagliari, Cagliari, Italy 
Luigi Isaia Lecca, Department of Medical Sciences and Public Health, University of Cagliari, Cagliari, Italy 
Approved with Reservations
VIEWS 23
In this study authors aims to investigate the role of job satisfaction and work related stress in organizational commitment among nurses of a Hospital in Sari, Iran.
In particular, authors collected data on organizational commitment, job satisfaction and work ... Continue reading
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Campagna M and Lecca LI. Reviewer Report For: Can work-related stress and job satisfaction affect job commitment among nurses? A cross-sectional study [version 1; peer review: 3 approved with reservations]. F1000Research 2018, 7:218 (https://doi.org/10.5256/f1000research.13639.r32940)
NOTE: it is important to ensure the information in square brackets after the title is included in all citations of this article.
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25
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Reviewer Report 05 Mar 2018
Ghahraman Mahmoudi, Hospital administration research center, Sari Branch, Islamic Azad University, Sari, Iran 
Approved with Reservations
VIEWS 25
The authors should revise the major comments below:

Abstract: the problem in first paragraph was not accurate.

The methods section: this should mention how sample size was done or based on which statistical formula? ... Continue reading
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CITE
HOW TO CITE THIS REPORT
Mahmoudi G. Reviewer Report For: Can work-related stress and job satisfaction affect job commitment among nurses? A cross-sectional study [version 1; peer review: 3 approved with reservations]. F1000Research 2018, 7:218 (https://doi.org/10.5256/f1000research.13639.r31147)
NOTE: it is important to ensure the information in square brackets after the title is included in all citations of this article.

Comments on this article Comments (0)

Version 1
VERSION 1 PUBLISHED 22 Feb 2018
Comment
Alongside their report, reviewers assign a status to the article:
Approved - the paper is scientifically sound in its current form and only minor, if any, improvements are suggested
Approved with reservations - A number of small changes, sometimes more significant revisions are required to address specific details and improve the papers academic merit.
Not approved - fundamental flaws in the paper seriously undermine the findings and conclusions
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