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Research Article
Revised

Critical delay factors for construction projects in Central Aceh District, Indonesia

[version 2; peer review: 1 approved with reservations, 1 not approved]
PUBLISHED 16 Aug 2022
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Abstract

Background: Construction development in Indonesia is growing rapidly, especially in Central Aceh District. Construction projects have distinctive characteristics and are very complex, so that risk events can have a serious impact on the viability of the project. Project delays can result in cost overruns and project losses. Therefore, it is necessary to identify the factors causing project delays.The purpose of this study was to (1) identify the risk factors that cause delays in construction projects and (2) determine those particular risk factors that have a greater influence on construction projects. The location of this research was Central Aceh District.
Methods: The data in this study were primary data in the form of a questionnaire and secondary data obtained from the literature related to this particular type of research. Questionnaires were distributed to respondents, namely contractor companies located in the Central Aceh District. The questionnaires were distributed to determine respondents' opinions about the level of influence of risk factors causing project delays. We used a validity test, reliability test, and descriptive analysis for data processing.
Results: Based on the results of the study from 47 respondents, the “very high influence” category (Mode=5) for the tool malfunction factor, cost estimation inaccuracy, increased work costs, implementation of new technologies, details, accuracy and conformity to specifications that are not appropriate, worker quarrels, poor project planning and management, poor condition at locations and accessibility difficulty.
Conclusions: Of the 80 risk factors that caused project delays, eight risk factors were found to have a very high influence on the implementation of construction projects in Central Aceh District.
Practical implications: The results of this study provide knowledge to contractor companies about the delay factors that have the most influence on project implementation so that they are expected to be able to manage risks to avoid losses.

Keywords

delay factors, project management, risk management, construction industry, schedule delays

Revised Amendments from Version 1

The revisions to the manuscript encompass edits to the text to clarify points raised by reviewers as ambiguous or unclear, as well as reformulations of some sentences and phrases to improve readability, as requested by reviewers, adding the research implications section of the abstract, removed the mention of the number of participants and percentages in the results section of the abstract, changed keywords arranged in alphabetical order. Adding an explanation to the introduction about the research objectives, discussing the challenges of implementing problems in the case study districts that need to be addressed by this research, an explanation of why the article is interesting, adding a Literature review section and discussing topics Causes of project delays, Effects of project delays on stakeholders, Risk factors project Case study district description. explains how the 80 factors were obtained, the literature explains the sample size, explains the reasons for choosing the research location in Aceh Tengah Regency, adds an explanation of the primary and secondary data collection procedures, discusses the top factors, discusses the implications of the findings, separates the results from the discussion, discussion, and analysis. conclusions should be based on the 2 main objectives of the research, and discussion of recommendations given to relevant stakeholders. All tables were amended.

See the authors' detailed response to the review by Atasya Osmadi
See the authors' detailed response to the review by Christopher Amoah

Introduction

The Central Aceh Regency is one of the regions in Aceh Province, Indonesia, experiencing rapid growth. This can be observed in the number of construction projects currently underway.1 The implementation of construction projects in the Central Aceh Regency often experiences failures and delays,1 which can cause project losses. Construction projects are dynamic and consist of limited resources. A complex project can cause high-risk and uncertain events that can cause delays and cost overruns on projects,2 thus allowing for uncertainty in the implementation process, which leads to various types of risks that ultimately cause losses to the parties involved in the construction project and affect the achievement of the desired goal. Risk is a condition in which there is a possibility of gain/loss,3 with losses, such as cost losses, injuries, and delays caused by uncertainty during project implementation. One of the most influential risk factors is changing the order.4 Delays in the implementation of projects are among the risks that often occur in the implementation of construction projects, especially in developing countries.58 Project delays and cost overruns can harm projects.9

The purpose of this study was to (1) identify the risk factors that cause delays in construction projects and (2) determine those particular risk factors that have a greater influence on construction projects. The location of this research was Central Aceh District, Indonesia.

An increase in fuel prices can cause cost increases, losses, and delays in construction projects.6,10 There are five causes for a project loss: (1) improper planning and scheduling, (2) many changes to orders by clients, (3) incompetent site management and supervision, (4) inexperienced subcontractors, and (5) poor contractor finances.11 Experienced contractors can accelerate a project schedule.12 The most influential risk factor for projects in Jordan (the Middle East) is poor soil/site conditions in construction projects.13

Previous research has shown that delays in project implementation can lead to cost overruns.14 Delays affect planning and control,15 especially during project implementation.16 Project delays can lead to losses, legal problems, and contract termination.17,18 The contractor suffers losses owing to cost overruns. For example, in Nigeria, cost overruns and delays are frequent factors affecting projects.19 It is important to apply risk management to avoid project failure because construction projects are complex and involve many risks.20 Project risk is defined as an unforeseen event or situation that can harm a project.21 Risk management is an important process for achieving project objectives.22,23 Identifying, assessing, and managing construction project risks is indispensable for risk management. A successful project is time- and cost-effective, and has good construction quality.24 Managing risk is an important mechanism in the construction sector, which is performed to obtain project objectives in the form of cost, time, safety, and good quality25; the most influential risk factor is material.26

Development projects globally often involve considerable risk. Inflation causes delays and losses.27 Risks can affect the time, cost, quality, and performance of a construction project.28 Time risk affects project costs. Project risk management aims to increase profits and reduce losses.29

For construction projects, overtime or delays are common during project implementation. Time delays can be described as events or interruptions that result in a project not being completed within the time specified in the contract. Defining delays as actions or activities that increase the time required by the contractor to conduct the project is referred to as time contingency.30

Only 30% of Saudi Arabian construction projects implemented require an average additional time of approximately 10–30%, where there are nine main groups of risk factors causing delays: costs, resources, contracts, schedule, government relations, personnel, planning, equipment, and environmental factors. Funding delay is the most important delay factor.31

Construction projects in Central Aceh District often experience delays.1 The causes of project delays in the Central Aceh District are land acquisition constraints and financial problems.32 In project implementation, the contractor company does not know the risk of project delays. Therefore, to avoid losses and delays in construction projects, research is needed to identify and analyze the factors causing delays in construction projects, particularly in Central Aceh District, given the complex conditions of the district, including socio-cultural diversity, high inflation rates, low public education, frequent disasters, community economy weakness, geographic location, social and political conflicts, and economic crises.33

Risk identification is conducted by collecting all information related to activities and analyzing it to find every possible risk that could result in a loss. Risk identification can be performed using several techniques.34 Identifying risks in a project consists in compiling (1) a list of risks that can cause losses, (2) a list of potential losses, and in this checklist compiling (3) a list of losses and (4) a ranking of losses occurring, and then (5) classifying losses. Project delays also occur owing to work accidents.35 The type of soil and rock at the project site is one of the main risk factors for project delay.36

Literature review

Causes of project delays

In a construction project, many things may happen which can increase the time of activity or delay the completion of a project as a whole. Some of the most common causes include changes in field conditions, changes in design or specifications, weather changes, and unavailability of manpower, materials, or equipment.37 Delays in project implementation can cause losses and one of the risks that often occurs in the implementation of construction projects.57

Construction project delays are caused by errors in estimating the costs and time required to complete the project,38 or various possibilities, for example, due to improper management, material problems, labor, equipment, finances, and an unsupportive environment so that delays occur,11,39 and may result in project delays. Project delays for the contractor will experience a cost loss, because the profits expected by the contractor will be reduced, or even no profit will be made at all. For the Owner, delays in the completion of project work will cause losses to the operating time of the project results, so the use of project development will be delayed.14 Factors causing project delays based on previous studies can be seen in Table 1.

Table 1.

Factors causing project delays based on previous studies.

NoDescription of causesCategoryPrevious literature
1Increase in material pricesMaterial6,27,37,38,40,41
2Delay in material deliveryMaterial6,27,37,38,40,41
3Material theftMaterial6,27,37,38,40,41
4Substandard material qualityMaterial6,27,37,38,4042
5The volume and type of material is not appropriateMaterial6,27,37,38,40,41
6Damage during shipping and storage materialMaterial6,27,37,38,4042
7Limited material storage spaceMaterial6,27,37,38,40,41
8Supplier cannot fulfil material orderMaterial6,27,37,38,4042
9Poor material planning & managementMaterial6,27,37,38,40,41
10Waste material handlingMaterial6,27,37,38,40,41
11Small equipment capacity (small production)Equipment6,11,43
12Equipment misplacementEquipment6,40,41,43
13Delay in equipment mobilizationEquipment6,37,40,41
14Incomplete equipmentEquipment6,11,43
15Tool malfunctionEquipment6,11,43
16Negligence in checking the condition of the equipmentEquipment6,37,40,41
17Productivity and efficiency decreasedEquipment6,37,40,41
18Additional equipment rental costsEquipment6,37,40,41
19Fuel scarcityEquipment6,37,40,41,44
20Difficult access for heavy equipment to be used during the execution of the project siteEquipment6,37,40,41,44
21Poor equipment planning & managementEquipment6,37,40,41,44,45
22High equipment maintenance costEquipment6,37,40,41,44,46
23Do not understand the procedure for using equipmentEquipment6,37,40,41,44,46
24Equipment not in accordance with conditionEquipment6,11,43
25Ownership of rental equipmentEquipment6,37,40,41,44,46
26Ownership of the lease-purchase equipmentEquipment6,11,43
27Ownership of proprietary equipmentEquipment6,37,40,41,44,46
28Owner does not pay on timeFinancial6,10,46
29Cost estimation inaccuracyFinancial6,10,38,40
30Did not predict unexpected costsFinancial6,10,38,43
31Delay penaltyFinancial6,40,43,46
32Increased costs due to environmental safeguardsFinancial6,46
33Increased work costsFinancial6,43
34Inefficient budgetingFinancial6,19,38
35Availability of cashFinancial6,19,46
36Availability of project financing sources (debtors) banks/third partiesFinancial6,19,46
37Profit targetFinancial6,38,46
38Unofficial chargesFinancial6,46
39Financial constraints on the contractorFinancial6,46
40Investors bankruptcyFinancial6,46
41Incompatibility of the use of costs with the progress of workFinancial6,46
42Inaccurate construction method causes errors during projectConstruction method40,46
43Implementation of new technologiesConstruction method37,40,46
44Change in construction methodConstruction method4,37,40,46
45Details, accuracy and conformity to specifications that are not appropriateConstruction method11,40,46,47
46Planning changes due to the results of site measurements and investigationsConstruction method11,40,46,47
47Draft accuracy adjustment with the construction methods usedConstruction method11,40,46,47
48Lack of availability of construction technologyConstruction method11,40,46,47
49Poor control and testing methods of qualityConstruction method11,40,4648
50Damage of surrounding buildings due to project workConstruction method47,48
51The feasibility of the construction methodConstruction method11,40,46,47
52Wrong test method (lab error)Construction method11,40,46,47
53Lack of worker availabilityWorkers27,40
54Lack of workers capabilityWorkers27,40
55Lack of workers disciplineWorkers27,40
56Low worker productivityWorkers27,40
57Lack of cohesiveness of the work teamWorkers27,40
58Workers quarrelWorkers27,44
59Workers strike forceWorkers27,44
60Decreased productivityWorkers27,44
61Lack of project manager skill and experienceContractor management27,49
62The lack of coordination/communicationContractor management27,40,49,50
63Lack of contractor skills and experienceContractor management27,40,49
64Loss of data and documentsContractor management27,40,49,50
65Incompetent and inexperienced engineerContractor management37,40,50
66Lack of top management supportContractor management27,40,49,50
67Poor project planning and controllingContractor management27,49,50
68No clear authority, duties, and responsibilities (unclear task delegation)Contractor management37,38,50
69Not administrated in project documentsContractor management27,37,50
70Lack of supervision of subcontractors and suppliersOperational11,27,40,42
71Lack of supervision of the scheduleOperational11,27,40,42
72Power disturbancesOperational11,27,40,42
73Difficulty to establish temporary facilityOperational11,27,40,42
74The amount of work that does not go according to planOperational11,27,40,42
75Changes to construction work due to implementation difficultyOperational11,27,40,42
76Changes in supplier/contractor performanceOperational27,37,4850
77Repairs due to repetitive workOperational11,27,40,42
78Poor condition at locations and accessibility difficultyOperational11,27,40,42
79Lack of telecommunications network provisionOperational11,27,40,42
80Work permission overdueOperational11,27,40,42

Effects of project delays on stakeholders

A construction project is a series of activities that are limited by resources and time, which aim to achieve construction results with good quality standards. The achievement of a good construction project must be supported by proper planning, and optimal resources.27

Stakeholder involvement is a project success factor that has a positive effect on minimizing cost overruns and schedule delays. Stakeholders who are directly and indirectly involved in construction projects are required to have competitive services through creative, innovative, and efficient efforts so that all understand the needs and expectations of project quality at present and in the future. Every stage of the project can not be separated from various risks and uncertainties.

Construction risk in general is an event that affects project objectives, time costs, and quality.3 With various trends that occur in the field, it appears that there is a gap between the conditions in the field and the ideal situation that should occur. Construction projects do not always run smoothly and often face problems related to the influence of stakeholders, which can cause cost increases and delays.6,43 Stakeholders are not optimal in supporting project success or even hindering project objectives. Conditions should be created in which stakeholders are expected to support the success of the project. Project failures are often caused by late payments, labor-related problems, subcontractors/main contractors, and insufficient contingency costs.51

Project risk factors

Risk identification is the cornerstone of an accident prevention or risk control programme. Without knowing the hazard, the risk cannot be determined so that risk prevention and control efforts cannot be carried out. Risk identification provides various benefits, including:52

  • 1. Reducing the chance of accidents, because the identification of hazards is related to the factors that cause accidents. By identifying risks, various sources of danger that trigger accidents can be identified and then eliminated so that the possibility of accidents can be reduced.

  • 2. To provide an understanding for all parties (management workers and other related parties) regarding the potential dangers of the company’s activities so as to increase vigilance in running the company.

  • 3. As a basis as well as input for determining appropriate and effective prevention and security strategies.

  • 4. Provide documented information regarding the sources of hazards within the company to all parties, especially stakeholders.

The way to identify risks in a project is to compile (1) a list of risks that can cause losses, (2) a list of potential losses, and in this checklist compile (3) a list of losses and (4) a ranking of losses occuring, and then (5) make a classification of losses. During project implementation, there are many risk and uncertainty variables that dynamically affect the duration of activities, as well as costs.28 Many of the uncertainties associated with international construction arise from differences in culture, economic conditions, specifications or standards, legal frameworks, and levels of productivity.53 The history of the construction industry is replete with projects completed at significant cost overruns.54 One of the main risk factors for project delays is the type of soil and rock at the project site.35

Cost overruns in construction projects are not a new problem in the construction industry, and they are recognised as a global problem. Cost overruns have occurred at an average rate of 28% over a period of 70 years.55 Cost estimation is very important in the early stages of construction project implementation, and becomes a very important event with which to consider the beginning of project planning.56 Therefore, efficient cost estimation is very important to avoid project loss. Projects with too high a cost can increase construction costs, increase pressure on investors, reduce potential investor decision-making, and create huge national financial losses.57,58 Project success has three indicators, namely, efficient cost, effective time, and good quality. Unfortunately, many construction projects experience cost deviations from the initial set budget, and this happens because of the effects of risk and uncertainty on project implementation.45

Mahamid notes 43 causes of delays in road construction projects in Palestine.59 The study of these factors shows that there are eight variables in the red zone of the risk matrix. It was found that the causes of delay risk were financial problems, and inexperienced contractors.60 The most significant risk factor is the contractors behaviour and (in) experience.61 The main causes of delays are change orders, the owners financial constraints, and the owners lack of interest.62

The case study district

Central Aceh district is an area that is part of the province of Nanggroe Aceh Darussalam, Indonesia, whose capital is Takengon. Takengon is an area inhabited by local ethnic and ethnic immigrants, this area is generally inhabited by most of the Gayo tribe as the majority group. Central Aceh is one of the districts located in the middle of Aceh Province, Indonesia. Its area is 431,839 Ha or equivalent to 4,318.39 km2, directly adjacent to Bener Meriah and Bireuen Regencies in the north, Gayo Lues Regency in the south, Nagan Raya and Pidie Regencies in the west, and East Aceh Regency in the east.

Central Aceh Regency is administratively divided into 14 sub-districts consisting of 269 definitive villages and 27 preparatory villages. In the first quarter of 2011, the population reached 202,114 people with an average density of 47 people/km2. The composition of the population is Gayo ethnicity ± 60%, Javanese 30%, Aceh Coastal 5%, and the rest are other ethnic groups such as Batak, Padang, and Chinese.

The Central Aceh Regency is one of the regions in Aceh Province, Indonesia, experiencing rapid growth. This can be observed in the number of construction projects currently underway.1 The implementation of construction projects in the Central Aceh Regency often experiences failures and delays.32

Methods

Questionnaire design

The primary data in this study was questionnaire data; the questionnaire was distributed to 47 respondents and contained 80 questions about project delays. Secondary data were obtained from studies in the literature such as journals, books, and other literature related to this research, as well as data about contractor companies obtained from the National Construction Services Association, 80 factors causing project delays were obtained based on previous studies. The distribution of questionnaires aimed to determine the level of influence of risk factors causing project delays; a closed questionnaire was used, where answer choices had been determined in advance, and respondents were given the opportunity to choose the most appropriate answer.63 For data processing, we used a validity test, a reliability test, and descriptive analysis.

The questionnaire was composed of two parts: questionnaire A and questionnaire B. Questionnaire A concerned the characteristics of respondents, and questionnaire B concerned the level of influence of factors causing project delays. Assessment of the level of influence of 80 project delay risk factors was carried out using a Likert scale, which consists of five points as defined in previous studies (e.g., References 31,50,64). The Likert scale has previously been used to measure the perceptions of respondents about social events6567 and can be seen in Table 2.

Table 2.

Likert scale.

No.CategoryScore
1Very high influence5
2High influence4
3Medium influence3
4Low influence2
5Very low influence1

Data collection

The location of research was carried out in Central Aceh Regency, this was done because considering the very complex condition of Central Aceh Regency, the existence of socio-cultural diversity, high inflation rates, low public education, frequent disasters, community economic weakness, geographical location, socio-political conflicts, and the economic crisis.33 Construction projects in Central Aceh Regency often experience delays,1 and it is necessary to conduct research to identify and analyze the factors causing delays in construction projects in Central Aceh Regency. The data collected for this research were questionnaire data, from questionnaire tools distributed to respondents, namely contractor companies located in Central Aceh District. The collection of data was carried out over two months by the researchers. Primary data collection was done by distributing questionnaires, the questionnaire is a data collection technique that is done by giving a set of written questions to the respondents to be answered. The distribution of questionnaire was given directly to the respondents. The type of questionnaire used was a closed questionnaire, which is a questionnaire whose answers have been provided, so that respondents only need to choose the appropriate answer.65 This questionnaire was distributed to 47 contractor companies. Secondary data was obtained from the office of the Indonesian National Construction Implementing Association, namely data on 53 contractor companies in Central Aceh Regency to be surveyed, related to the qualifications of each company, as well as company addresses. This study used probability sampling, namely simple random sampling in distributing questionnaires. Simple random sampling technique is a technique consisting in taking samples randomly from members of the population.68 The targeted respondents were contractors from the Central Aceh Regency, which has a population of 53 contractor companies. The experimental procedures were approved by the Institutional Review Board at Syiah Kuala University (IRB protocol number 99). All of these experimental methods were carried out in accordance with the regulations of the Institutional Review Board of Syiah Kuala University in Indonesia, and all participants gave their informed consent. The total sample size was 47 companies, calculated from the total population with an inaccuracy allowance of 5%, then by using the Slovin formula.37 The Slovin formula is used to determine the sampling size by calculation,68,69 Data collection was performed by distributing questionnaires to respondents directly.

(1)
n=N1+Nxe2

Descriptive statistics

Descriptive statistics are used to collect, organize and process data to be presented and provide a clear picture, regarding a particular condition or event where the data is taken. Descriptive statistics are to present data clearly, in order to be taken or certain meanings.70 Descriptive statistics provide an overview of the object under study through sample or population data without analyzing and making conclusions that apply to the public.71 Quantitative descriptive research describes data in the form of numbers, and the size of the data includes the mean value, mode, and median. The size of the data deployment includes variance and standard deviation.72 Descriptive statistical analysis determines the most influential factors on project delays, and uses mode value, which is the data that appears most often.

Results

Validity test

The validity test is a tool to test whether each question item truly reveals the factors or indicators that need to be investigated.73 Validity testing was performed by distributing the questionnaires to 20 respondents. A validity test was performed for each variable using Pearson's product moment analysis. The variable was considered valid if the rxy value was greater than the r-table value. The r-table value obtained was 0.288, with degrees of freedom (df) associated with or an error level of 0.05, in both directions. The question had a value greater than 0.288; therefore, the questionnaire was deemed feasible and valid.

Reliability test

A reliability test was conducted to determine whether the questionnaire was reliable, with a coefficient of ≥ 0.6. If the value was above 0.60, the questionnaire was considered reliable and feasible to use.74

As shown in Table 3, a reliability coefficient of 0.958 was obtained. This shows that the coefficient of Cronbach's alpha for the variable causing the delay was greater than 0.6. Therefore, the questionnaire was deemed to be reliable.

Table 3.

Reliability test results.

NoFactorsCronbach alphaConclusion
1800.958Reliable

Respondents and company profiles

Questionnaires were distributed to 47 respondents; their characteristics are presented in Table 4.

Table 4.

Characteristics of respondents.

NoGroupFrequency (N = 47)Percentage (%)
1Company period of activity
0–5 years1021.28%
>6–10 years1123.40%
>10–15 years817.02%
>15 years1838.30%
2Number of projects handled
1–3510.64%
>3–648.51%
>6–101225.53%
>102655.32%
3Estimated project duration each year
0–6 months4187.23%
>6–12 months612.77%
4Graduates
High School/equivalen00.00%
Diploma00.00%
Bachelor3574.47%
Master1225.53%
Doctoral00.00%
5Long Experience in the construction field
0–2 years00.00%
3–5 years1736.17%
6–8 years2042.55%
>8 years1021.28%
6Type of projects executed
New Projects3370.21%
Renovation Projects1429.79%

Questionnaires were distributed to 47 respondents, and the results of distributing questionnaires on the characteristics of the respondents can be concluded based on the results of the research in Table 4. It was found that most companies, that is, 18 companies (38.30%) had over 15 years of experience in the construction sector, and the majority (26 companies, 55.32%) had handled several construction projects above 10. The majority, i.e. 41 companies (87.23%) had estimated project durations of 0–6 months per year. The majority of 35 respondents (74.47%) had a bachelor's level of education, the majority (20 respondents, 42.55%) had 6-8 years of experience in the construction industry, and most of the companies (33 companies, 70.21%) had implemented new projects.

Level of influence of project delay factors

A descriptive analysis was used to determine the level of influence of the delay risk variable. The descriptive analysis uses the mode value to determine the data that appear most often, and thus the responses that are most chosen by the respondents are obtained. The results of the levels of the factors influencing project delays are shown in Table 5.

Table 5.

Results of descriptive statistics on the level of influence of project delay factors.

NoDescription of causesnModeLevel of influence
1Increase in material prices474High
2Delay in material delivery474High
3Material theft474High
4Substandard material quality474High
5The volume and type of material is not appropriate474High
6Damage during shipping and storage material474High
7Limited material storage space474High
8Supplier cannot fulfill material order474High
9Poor material planning & management474High
10Waste material handling474High
11Small equipment capacity (small production)474High
12Equipment misplacement474High
13Delay in equipment mobilization474High
14Incomplete equipment474High
15Tool malfunction475Very high
16Negligence in checking the condition of the equipment474High
17Productivity and efficiency decreased474High
18Additional equipment rental costs474High
19Fuel scarcity474High
20Difficult access for heavy equipment to be used during the execution of the project site474High
21Poor equipment planning & management474High
22High equipment maintenance cost474High
23Do not understand the procedure for using equipment474High
24Equipment not in accordance with condition474High
25Ownership of rental equipment474High
26Ownership of the lease-purchase equipment474High
27Ownership of proprietary equipment474High
28Owner does not pay on time474High
29Cost estimation inaccuracy475Very high
30Did not predict unexpected costs474High
31Delay Penalty474High
32Increased costs due to environmental safeguards474High
33Increased work costs475Very high
34Inefficient budgeting473Medium
35Availability of cash474High
36Availability of project financing sources (debtors) banks/third parties474High
37Profit target474High
38Unofficial charges474High
39Financial constraints on the contractor474High
40Investors bankruptcy474High
41Incompatibility of the use of costs with the progress of work474High
42Unaccurate construction method causes errors during project474High
43Implementation of new technologies475Very high
44Change in construction method474High
45Details, accuracy and conformity to specifications that are not appropriate475Very high
46Planning changes that due to the results of site measurements and investigations474High
47Draft accuracy adjustment with the used construction methods474High
48Lack of availability of construction technology474High
49Poor control and testing methods of quality474High
50Damage of surrounding buildings due to project work474High
51The feasibility of the construction method474High
52Wrong test method (lab error)474High
53Lack of worker availability474High
54Lack of workers capability474High
55Lack of workers discipline474High
56Low worker productivity474High
57Lack of cohesiveness of the work team474High
58Workers quarrel475Very high
59Workers strike force474High
60Decreased Productivity474High
61Lack of project manager skill and experience474High
62The lack of coordination/communication474High
63Lack of contractor skills and experience474High
64Loss of data and documents474High
65Incompetent and inexperienced engineer474High
66Lack of top management support474High
67Poor project planning and controlling475Very high
68No clear authority, duties, and responsibilities (unclear task delegation)474High
69Not administrated in project documents474High
70Lack of supervision of subcontractors and suppliers474High
71Lack of supervision of the schedule474High
72Power disturbances474High
73Difficulty to establish temporary facility474High
74The amount of work that does not go according to plan474High
75Changes to construction work due to implementation difficulty474High
76Changes in supplier/contractor performance474High
77Repairs due to repetitive work474High
78Poor condition at locations and accessibility difficulty475Very high
79Lack of telecommunications network provision474High
80Work permission overdue474High

Table 6 shows that of the 80 variables causing project delays, based on the respondents' opinions, there were eight risk factors in the very high influence category (Mode = 5), 71 factors of high influence category (Mode = 4), and one factor that belonged to the medium influence category (Mode = 3).

Table 6.

Level influence based on number of items.

Level influenceNumber of items
Very high influence8
High influence71
Medium influence1
Low influence0
Very low influence0

Figure 1 shows that the research results identified eight factors causing project delays that had a mode value of 5, including the very high influence category: tool malfunction, cost estimation inaccuracy, increased work costs, implementation of new technologies, details, inappropriate accuracy and conformity to specifications, workers quarrel, poor project planning and control, poor condition at locations, and accessibility difficulty.

be61f85c-2384-4f7f-abfc-dd66eb133d3a_figure1.gif

Figure 1.

Delay factors in the very high influence category based on the respondents’ answers.

Figure 1 shows that of the 47 respondents, 21 (44.68%) chose the very high influence category (mode =5) for the tool malfunction factor. Cost estimation inaccuracy was chosen by 20 respondents (42.55%), increased work costs by 22 respondents (46.81%), implementation of new technologies by 25 respondents (53.19%), details, accuracy, and conformity to specifications that were not appropriate by 20 respondents (42.55%), workers quarrel by 20 respondents (42.55%), poor project planning and control by 22 respondents (46.81%), poor condition at locations, and accessibility difficulty by 20 respondents (42.55%).

Based on the results of the questionnaire distribution, Figure 2 shows that 89% of respondents chose the high influence category, 10% chose the very high influence category, and 1% chose the medium influence category. The results of the descriptive statistics on the influence level of each delay factor are shown in Table 4.

be61f85c-2384-4f7f-abfc-dd66eb133d3a_figure2.gif

Figure 2.

Percentage level of influence.

Discussion

The results showed that 80 factors of project delay were obtained based on previous studies, and of the 80 variables causing project delays, based on the respondents' opinions, there were eight risk factors in the very high influence category (Mode = 5), 71 factors of high influence category (Mode = 4), and one factor that belonged to the medium influence category (Mode = 3). The main factors causing delays in projects in Central Aceh Regency based on research results are described below:

Factor 1: Tool malfunction

The distribution of ratings for the mode value for tool malfunction was 5 (very high influence). Therefore, the results of the study indicate that the majority of respondents rated the tool malfunction indicator as having a very high influence on project delays.6,40,41 Equipment damage can cause losses and endanger workers. One of the problems that often occurs is the tool’s age; the tool becomes damaged if it is too old. To avoid damage to the tool, it is best to perform routine and periodic maintenance such that the tool is more durable in operation. Damage to equipment can cause losses and delays in the project, damage to heavy equipment can result in unfinished work, targets not being achieved, and cost overruns. To avoid losses caused by heavy equipment damage, it is important to know the mistakes that can cause heavy equipment damage. Machine operator skills must be built through training, especially in using and operating machines. Without the right skills and knowledge about the heavy equipment to be operated, the operator may make mistakes that may be unintentional, but can be fatal to the machine's performance. In addition to training for operator skills, every machine must be equipped with a manual. Maintenance is something that must be done in taking action to prevent damage. Regular maintenance reduces the risk of damage. To avoid mistakes that can cause damage to heavy equipment, it is necessary to carry out established procedures, as well as to check and maintain machines regularly.

Factor 2: Cost estimation inaccuracy

The mode value for the cost estimation inaccuracy was 5 (very high influence). Therefore, the results of the study show that the majority of respondents rated the cost estimation inaccuracy indicator as having a very high influence over project delays. Cost estimation inaccuracies can result in delays and losses.40 Cost estimation is a calculation of the costs required to complete an activity or work in accordance with the requirements or contract; therefore, if the cost calculation is not appropriate, risk increases and can cause losses to the project. Therefore, accurate cost estimation is required to avoid risk. The main risk and uncertainty factor in a project is the estimated cost.38 Errors in calculating the estimated cost occurs because of the difficulty of obtaining adequate project document data, there are inconsistencies and there is no clarity between drawings and work plans and requirements. The short time given can also result in errors in calculating project costs. The project cost estimator is expected to be able to predict what uncertainty factors may arise in the implementation of construction that can cause losses in the future. Cost estimation is very important for control, as a standard to compare reality and plans during the project. Project cost performance is influenced by several factors, and one of them is the accuracy factor in the cost estimation process. To achieve accuracy in cost estimation, it is necessary to identify and anticipate risks that may occur in the project cost estimation procedure. With the identification and anticipation of risk in the cost estimation process, it is expected that project cost performance will be better, and there will be no cost overruns caused by inaccurate cost estimates.

Factor 3: Increased work costs

The mode value for the increased work cost indicator was 5 (very high influence). Therefore, the results of the study indicate that the majority of respondents assess the indicator of increased work costs as having a very high influence on project delays. Cost overruns often occur in a project because the project implementation costs are greater than the project budget planning that has been set at the initial stage (estimated), which can cause significant losses for the project contractor. An increase in work costs is one of the causes of project delays.6,43 The increase in the cost of work needs to be considered because it involves the amount of investment that must be made by the owner, where the cost overrun is vulnerable to the risk of failure. Therefore, project costs must be managed properly to minimize the possibility of cost overruns. Cost control is the final step of the project cost management process, which ensures that the use and expenditure of costs are in accordance with the planning in the form of a predetermined budget, and thus there is no increase in work costs. The complexity of a project often causes discrepancies between planning and implementation in the field, this can result in delays and cost overruns. A construction project is a planning or design process, and specifications are converted into physical structures and facilities. This process involves the organization and coordination of all project resources such as labor, construction equipment, materials, supplies and facilities, funds, technology. Basically, in the implementation of construction projects, there are many projects that experience cost overruns and time delays. Expansion of costs at the project implementation stage is highly dependent on the planning, coordination, and control of the contractor.

Factor 4: Implementation of new technologies

The mode value for the implementation of new technologies was 5 (very high influence). Therefore, the results of the study indicate that the majority of respondents assessed the implementation of new technologies as having a very high influence on project delays. The development of new technological innovation and creativity is key to winning over competition and building resilience in the construction industry.75 Mastery and utilization of technology is needed by construction industry players to compete globally.75 The application of new and special technology that is not well known is a risk factor for project implementation because if the contractor does not know or understand new technology, it can hinder the implementation of the project, cause the project to fail or not be in accordance with the plans and losses, and can cause project delays.6,40 The use of innovation and technology is needed in infrastructure development so that development costs become cheaper, better, and faster. The use of appropriate, effective, inexpensive, and environmentally friendly technology is also encouraged to create added value and sustainable development so that the benefits of infrastructure can be felt by future generations.

Factor 5: Details, accuracy and conformity to specifications that are inappropriate

Inappropriate details, accuracy, and conformity to specifications have a mode value of 5 (very high influence). Therefore, the results of the study indicate that the majority of respondents assess the indicators of detail, accuracy, and conformity to specifications that are inappropriate as having a very high influence on project delays. However, inappropriate specifications can hinder the implementation of construction projects.40 In the implementation of construction projects, there are often deviations in the quality of the work, both as a result of intentional or unintentional actions. One of the risks that cause project delays in detail, accuracy, and compliance with specifications that do not match. Errors in specifications can affect the quality of a building, and deviations from the agreement on the quality and time of completion of the work usually carry the risk of fines, which in the end have an impact on project losses and delays. Quality is the level of good or bad a product produced, and by predetermined specifications or suitability to needs. For contractor companies, specifications are guidelines in meeting the expectations of service users through the process of implementing activities at the work site, which are based on plan drawings and specifications. Plan drawings serve as guidelines for realizing aspects of the shape and dimensions of the building, while specifications serve as guidelines for realizing aspects of building quality. For the estimator, the specification is very important because it states the quality of the material to be used. The notation for certain materials is written/drawn the same even though the quality aspect is different, this can be a source of conflict if no written explanation represents the quality of the material.

Factor 6: Workers quarrel

The workers’ quarrel factor had a mode value of 5 (very high influence). Therefore, the results of this study indicate that the majority of respondents assessed the indicator of workers’ quarrels as having a very high influence on project delays. Human Resources is one of the most influential factors in a job, including in a construction job. A job if it is not supported by qualified human resources, will not provide maximum and satisfactory results in a project. Improper use and the occurrence of human resource conflicts can result in a huge loss to a construction project. Workers’ quarrels are a risk factor that can disrupt the project because if there is a fight between workers, project implementation will automatically stop and cause delays.6,41 A method often used to resolve conflicts occurring between workers and in human resources on projects is a problem-solving approach, namely, discussing openly and directly using dialogue between the parties involved, identifying problems that cause conflict, seeking and collecting information on the causes of conflict, and analyzing various alternatives that are considered to be the best solution.76 Conflict management is needed within the company, so that there are no bigger problems due to the conflict. Conflict management can improve the creativity and performance of workers, develop employee skills, train conflict resolution skills, and increase mutual respect.

Factor 7: Poor project planning and controlling

Poor project planning and controlling factors had a mode value of 5 (very high influence). Therefore, the results of this study indicate that the majority of respondents assessed poor project planning and control as having a very high influence on project delays. Poor project planning and control are weaknesses that can lead to the possibility of a project not going as planned, and the project results are also likely not to run as expected. Therefore, poor project planning and control can result in delays and losses for the contractors. Contracting companies have a significant influence on project delays.77,78 The views of clients and contractors on the causes of delays differ as they tend to blame each other for unfortunate incidents.14,41,42 The first step in starting a project is to ensure that the project planning process which includes project scope, project schedule, project resources, and project costs are running well. As an important element in project management, project planning involves developing actions and schedules that will keep the project moving consistently when executed according to its plan. An important step in project planning is the selection of the resources required for the project, as well as a general framework for achieving the desired objectives. Project control is very important, especially in anticipating problems that arise in the field, so that project implementation is not disrupted and goes according to plan. This can be achieved by efficient supervision, making activity reports, and holding coordination meetings to discuss problems that arise in the field and find ways to solve these problems.

Factor 8: Poor conditions at locations and accessibility difficulty

The majority of respondents rated poor conditions and accessibility difficulty at locations as having a very high influence on project delays, where the distribution of ratings for the mode value was 5 (very high influence). Construction locations can be in poor conditions and inaccessible in the Central Aceh District, which is hilly and surrounded by mountains, making access to project sites quite difficult. Poor and difficult-to-reach project site conditions can affect project delays and potentially cause project failures6,48 because of (1) a lack of initial information on field conditions, (2) contractors not conducting initial surveys, and (3) the work environment not being prepared, such as land clearing and acquisition, fresh air supply, and adequate lighting.79 To avoid project delays and failures, it is expected that the contractor can collect information and conduct an initial survey regarding the condition of the project site before implementing the project such that the contractor can plan strategies for the project to run smoothly. Difficulty in accessing the project site can cause resource mobilization to be slow. The mobilization referred to in this case is the movement of incoming materials and equipment to the project site. This is greatly influenced by the provision of project roads and the delivery time of tools or materials, difficulty in accessing the work site is one of the factors that cause project delays.

Conclusions

Based on the results of the study, 80 factors that cause project delays have been obtained based on previous studies, and of the 80 variables causing project delays, based on the respondents' opinions, there were eight risk factors in the very high influence category (Mode = 5), 71 factors of high influence category (Mode = 4), and one factor that belonged to the medium influence category (Mode = 3).

The Indonesian government is actively engaged in construction in various sectors to create prosperity and welfare for its people. However, there are still many obstacles to working on construction projects that are not in accordance with the planned schedule. One of these obstacles is delays in construction projects. Obstacles and risks often occur during project implementation, resulting in project delays and losses. Delay in the implementation of construction projects is one of the risks that often occurs in the implementation of construction projects, especially in developing countries. Project delays for contractors can cause time and cost losses because the profits expected by the contractor are reduced, the contractor does not obtain the expected profits, or there may even be no profits at all. For project owners, delays in completing work can cause losses. Various methods have been implemented to avoid the problems that result in delays and losses. Identifying the root causes of delays is an important first step in mapping the problems that can cause project delays. The correct solution or strategy to overcome delays will be easier to obtain if the project has a map of the main factors that can cause the project to experience delays in the schedule. In this study, 80 factors causing project delays were identified, of which eight main factors were categorized as having a very high influence (= 5) in causing project delays.

The findings of this study are useful for academics and construction practitioners with potentially deeper insights into the root causes of project schedule delays. The continuous expansion of knowledge and understanding of the importance (criticality) of the causes of delays will assist stakeholders in reducing the incidence of delays, lead to appropriate strategies, and can be used as comparisons or benchmarks in development planning; thus, by knowing the causes of these delays, the contractor can properly calculate these risks to avoid losses impacting the project. However, further research should be conducted with a wider study area to increase the number of respondents.

The contractor is expected to pay attention to the dominant factors causing delays in order to reduce losses due to the risk of delays that occur in project implementation, and to formulate appropriate actions or responses for each risk that occurs in the project. Therefore, construction companies need to carry out risk management in accordance with applicable regulations.

This study has limitations, namely, sampling was only conducted in the Central Aceh District, and the scope of the study is not wide enough; therefore, the results of the study cannot be generalized to a wider population. The results of this study are specific to Central Aceh Regency, and are not expandable to other regions in Indonesia. Thus, similar studies can be conducted in other districts, provinces, and cities in Indonesia, and the results of the research can be generalized to other regions. Further research is needed to increase the number of respondents such that the results are more comprehensive.

Suggestions for future studies

Our future research will aim to determine the effects of delay factors on construction project costs using the ordinal logistic regression method. Future research will be conducted to determine the delay factors that have a significant effect on construction project costs. These delay factors are expected to serve as a reference for contractor companies carrying out construction projects such that they can avoid construction project losses.

Data availability

Underlying data

Zenodo: Raw data for the study of the f1000 manuscript entitled: Critical Delay Factors for Construction Project in Central Aceh District, Indonesia

This project contains the following underlying data:

  • Raw Data(1).xlsx

Extended data

Zenodo: Raw data for the study of the f1000 manuscript entitled: Critical Delay Factors for Construction Project in Central Aceh District, Indonesia

This project contains the following extended data:

  • Questionnaire1.xlsx

Data are available under the terms of the Creative Commons Attribution 4.0 International license (CC-BY 4.0).

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Rauzana A, Zahrah A and Dharma W. Critical delay factors for construction projects in Central Aceh District, Indonesia [version 2; peer review: 1 approved with reservations, 1 not approved]. F1000Research 2022, 11:474 (https://doi.org/10.12688/f1000research.110024.2)
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Reviewer Report 15 Sep 2022
Atasya Osmadi, School of Housing Building and Planning, Universiti Sains Malaysia, George Town, Malaysia 
Approved with Reservations
VIEWS 16
The authors have addressed some of the issues raised in the first review. Thank you for your effort to improve this article.

There are still lack of explanation in some parts of the article. Most are written ... Continue reading
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Osmadi A. Reviewer Report For: Critical delay factors for construction projects in Central Aceh District, Indonesia [version 2; peer review: 1 approved with reservations, 1 not approved]. F1000Research 2022, 11:474 (https://doi.org/10.5256/f1000research.137176.r147653)
NOTE: it is important to ensure the information in square brackets after the title is included in all citations of this article.
  • Author Response 29 Sep 2022
    Anita Rauzana, Department of Civil Engineering, Universitas Syiah Kuala, Banda Aceh, 23111, Indonesia
    29 Sep 2022
    Author Response
    REVIEWER COMMENT:
    The authors have addressed some of the issues raised in the first review. Thank you for your effort to improve this article.
    There are still lack of explanation ... Continue reading
COMMENTS ON THIS REPORT
  • Author Response 29 Sep 2022
    Anita Rauzana, Department of Civil Engineering, Universitas Syiah Kuala, Banda Aceh, 23111, Indonesia
    29 Sep 2022
    Author Response
    REVIEWER COMMENT:
    The authors have addressed some of the issues raised in the first review. Thank you for your effort to improve this article.
    There are still lack of explanation ... Continue reading
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17
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Reviewer Report 06 Sep 2022
Christopher Amoah, Department of Quantity Surveying and Construction Management, University of the Free State, Bloemfontein, South Africa 
Not Approved
VIEWS 17
The author failed to address all the issues raised in the first review, which is not acceptable. The author should discuss the findings based on the two main project objectives with clear headings as suggested. Currently, the influence levels of ... Continue reading
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CITE
HOW TO CITE THIS REPORT
Amoah C. Reviewer Report For: Critical delay factors for construction projects in Central Aceh District, Indonesia [version 2; peer review: 1 approved with reservations, 1 not approved]. F1000Research 2022, 11:474 (https://doi.org/10.5256/f1000research.137176.r147652)
NOTE: it is important to ensure the information in square brackets after the title is included in all citations of this article.
  • Author Response 29 Sep 2022
    Anita Rauzana, Department of Civil Engineering, Universitas Syiah Kuala, Banda Aceh, 23111, Indonesia
    29 Sep 2022
    Author Response
    REVIEWER COMMENT:
    The author failed to address all the issues raised in the first review, which is not acceptable. The author should discuss the findings based on the two main ... Continue reading
COMMENTS ON THIS REPORT
  • Author Response 29 Sep 2022
    Anita Rauzana, Department of Civil Engineering, Universitas Syiah Kuala, Banda Aceh, 23111, Indonesia
    29 Sep 2022
    Author Response
    REVIEWER COMMENT:
    The author failed to address all the issues raised in the first review, which is not acceptable. The author should discuss the findings based on the two main ... Continue reading
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Reviewer Report 01 Aug 2022
Atasya Osmadi, School of Housing Building and Planning, Universiti Sains Malaysia, George Town, Malaysia 
Approved with Reservations
VIEWS 27
Abstract
  • There is a lack in explaining why this article is interesting.
Introduction
  • The problem or issues to why this research is conducted in Central Aceh District
... Continue reading
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CITE
HOW TO CITE THIS REPORT
Osmadi A. Reviewer Report For: Critical delay factors for construction projects in Central Aceh District, Indonesia [version 2; peer review: 1 approved with reservations, 1 not approved]. F1000Research 2022, 11:474 (https://doi.org/10.5256/f1000research.121592.r143751)
NOTE: it is important to ensure the information in square brackets after the title is included in all citations of this article.
  • Author Response 16 Aug 2022
    Anita Rauzana, Department of Civil Engineering, Universitas Syiah Kuala, Banda Aceh, 23111, Indonesia
    16 Aug 2022
    Author Response
    ABSTRACT

    REVIEWER COMMENT: There is a lack in explaining why this article is interesting.

    RESPONSE: Thank you very much. We agree with the reviewer and we've added an explanation ... Continue reading
COMMENTS ON THIS REPORT
  • Author Response 16 Aug 2022
    Anita Rauzana, Department of Civil Engineering, Universitas Syiah Kuala, Banda Aceh, 23111, Indonesia
    16 Aug 2022
    Author Response
    ABSTRACT

    REVIEWER COMMENT: There is a lack in explaining why this article is interesting.

    RESPONSE: Thank you very much. We agree with the reviewer and we've added an explanation ... Continue reading
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46
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Reviewer Report 20 Jul 2022
Christopher Amoah, Department of Quantity Surveying and Construction Management, University of the Free State, Bloemfontein, South Africa 
Not Approved
VIEWS 46
Abstract
  • The abstract omitted the implication of the study and the value of the paper
     
  • The author can state the factors without stating the number of participants and percentages in the
... Continue reading
CITE
CITE
HOW TO CITE THIS REPORT
Amoah C. Reviewer Report For: Critical delay factors for construction projects in Central Aceh District, Indonesia [version 2; peer review: 1 approved with reservations, 1 not approved]. F1000Research 2022, 11:474 (https://doi.org/10.5256/f1000research.121592.r142319)
NOTE: it is important to ensure the information in square brackets after the title is included in all citations of this article.
  • Author Response 16 Aug 2022
    Anita Rauzana, Department of Civil Engineering, Universitas Syiah Kuala, Banda Aceh, 23111, Indonesia
    16 Aug 2022
    Author Response
    ABSTRACT
    REVIEWER COMMENT:
    The abstract omitted the implication of the study and the value of the paper

    RESPONSE: Thank you very much. We agree with the reviewer and we ... Continue reading
COMMENTS ON THIS REPORT
  • Author Response 16 Aug 2022
    Anita Rauzana, Department of Civil Engineering, Universitas Syiah Kuala, Banda Aceh, 23111, Indonesia
    16 Aug 2022
    Author Response
    ABSTRACT
    REVIEWER COMMENT:
    The abstract omitted the implication of the study and the value of the paper

    RESPONSE: Thank you very much. We agree with the reviewer and we ... Continue reading

Comments on this article Comments (0)

Version 3
VERSION 3 PUBLISHED 29 Apr 2022
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Alongside their report, reviewers assign a status to the article:
Approved - the paper is scientifically sound in its current form and only minor, if any, improvements are suggested
Approved with reservations - A number of small changes, sometimes more significant revisions are required to address specific details and improve the papers academic merit.
Not approved - fundamental flaws in the paper seriously undermine the findings and conclusions
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